Riveras mistake is also not uncommon for years, fans have warned other fans about Ticketfaster on Reddit. This means that we may include adverts from us and third parties based on our knowledge of you. Shame on y'all! I've emailed others and thing about the news oulets. These answers can be found at Ticketmaster Fan Support. Ticketmaster.com has been rated 1.3 out of 5 points. Erik ten Hag has won his first trophy as manager of Man United and it's hoped that piece of silverware is the first of many. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Ticketmaster. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. I went to the app pulled up my tix barcode and tried to scan. IE 11 is not supported. and our Desired outcome: Ive always tried to understand your monopoly of a company , but they are my tickets period . Ridiculously expensive fees. Right now , Id like to return these and just get my money back . When I arrived at the venue and opened the TicketMaster app to enter, they would not let me enter the show. 2 tickets are going to cost 8 dollars, and 3 tickets are going to cost 12. Keisha, Siobhan and Mutya are reuniting for a new tour. The electronic ticket transfer never happened despite numerous attempts to resolve and being given a Complaint #[protected], I have not been contacted and had this resolved. I have a friend that also sold his ticket, but he got paid out already.. One ticket will win a $110 prize. Clear App cache file from app Settings. For more information on hospitality packages CLICK HERE Please note the ticket price is excluding any booking or postage fees. Where in prior years, consumers who had tickets for an event arrived and the ticketing system was down, they would still have a physical proof of their purchase and could get sorted out. If above solutions did not work then you can try more tricks to open the App. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. Unlock your phone. It's all over social media. Update Ticketmaster App. Click here to get notifications about new complaints of Ticketmaster. #6: Those who werent selected quickly lamented how they did not get a code. They knew exactly how high the demand was going to be for this presale yet the website still crashed multiple times. Just drag the text your bookmarks bar : Down Right Now? AXS USA Reviews. See Answer. "Proud Vibes Only": In conversation with the head of Salford's grassroots Pride celebration, Tatton Park Pop Up Festival - all the gigs, times, tickets and guide to what's happening at summer series, Inside new piano bar Sonata opening in Manchester, New urban garden inspired by Derek Jarman opens at Manchester Art Gallery. All of Australia. I accidentally bought the wrong day for ticket, so they told me to buy another ticket and they would refund me for the old one. Ticketmaster won't pay out and no support at all I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Find the event you want to cancel. ken holcomb @ken5562763 Reported 2023-02-14 13:13:02 No one answers when I call customer support - repeatedly They did not deliver my tickets. Or by navigating to the user icon in the top right. Go to your Ticketmaster account. One viewer said: "32DDD. Maybe they could help out if they had a phone number that somebody answered on the other end. There is no clear resolution for tickets purchased with them . Thanks for your patience. Last checked 11 hours 49 mins ago. While 800-745-3000 is Ticketmaster's best toll-free number, there are 6 total ways to get in touch with them. Phone number and email are useless. They were stuck for over 2 hours. Server is down. Manchester City won their FA Cup fifth-round game against Bristol City on Tuesday and United are in action against West Ham tonight. Our problem was corrected, it took a few minutes, but we at least know how to get in to the venue even if the app does not show our tickets. Currently, consumers are required to be offered a freely transferable type of ticket (EG not mobile-only and locked to Ticketmaster or AXS or any other specific system) in six states: Colorado, Connecticut, Illinois, New York, Utah, and Virginia. Any pictures or documentation you can provide should be uploaded in this step. This complaint was posted by a verified customer. Submit your comments about Ticketmaster.com service status or report an issue below to let others know that they aren't the only ones having trouble. * We are the Official Ticketing Partner of the NFL, NBA, NHL, and USTA. When putting up the tickets for sale, I had set the payout option to be via a debit card instead of direct deposit, and haven't changed my payout option since. Ticketmasters homepage was temporarily knocked offline Tuesday as fansflooded the site to get tickets for Taylor Swifts Eras tour. Ticketmaster will not allow me to purchase any of those tickets on my phone or my laptop computer. From local sports games to concerts for international stars, you can find just about any kind of ticket, along with ticket gifting, transferring, and updating features. He had been so excited to see them! Last checked 1 day 5 hours ago. I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. Ticketmaster is the worst! I'm in Florida, she's in Chicago. Missed out on 20 different seats!" February 21, 2023, 1:30 PM. -Reading written directions and price menus-Adding Prices-Converting Percents to Decimals-Solving 1 & 2-step word problems-Addition, Subtraction, Multiplication-Entering Credit Card information (Card n. Tickets for upcoming events may show in the "Important" section of Wallet. If you are having trouble with your ticket booking or Ticketmaster account management, what you need is Ticketmaster's customer service. Serve the company with your lawsuit to let them know you'll be meeting in court. International cards are also accepted on our desktop site. There seems to be a problem with your payment. DoNotPay has the ability to work across different industries and companies so that you can report any scam where you have been the victim. Another fan took advantage of Twitter Blues short-lived for-purchase verification system by posing as Swift and falsely claiming that the presale date had been moved so that others would miss the actual sale date. Get tickets in 3 simple steps: Live Nation; House of Blues; Front Gate Tickets; TicketWeb; TicketsNow; . Ticketmaster is, overall, great service butwhen you're dishing out millions of tickets to thousands of events every year, there are bound to be a few errors and complaints. Server is down. Provide the app with the details about your bank. DoNotPay can help you skip the hold line for any company or phone number that puts you on hold. I was able to reach the Chat Desk at Tickets.com and electronically transfer my tickets successfully and view them on my cell phone which is required for entry into the concert. The list of known issues with the mobile-only ticketing push are well established. Ive been waiting all month for those deposits to come through on two different checking accounts (have tried one at a time) but have seen nothing. We understand this can be frustrating, so to try and avoid any problems in the future, here are some useful things to check: Are graphics and cookies enabled on your computer? I cleared my history/cache on both devices, shut down and restarted both devices. #2: Seems to work for me with other big companies. Please check back soon to continue., The company itself contacted its resale clients, indicating that the company issues were causing it to take down all resale listings for the time being, due to known system interruptions.. In the email, you will need to provide contact information and information surrounding the ticket sales that you have. "If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage," Ticketmaster tweeted. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. FULL REIMBURSEMENT = TOTAL OF $1440.00. It's like the scorpion and fox. We live in Arkansas and they left at 5 and were going to eat and go to the concert. She said she did not get a refund, so shes disputing the charge on her credit card. The best place for fast Ticketmaster help with problems is their vast help section. Whether you're looking to make a new reservation or modify an existing one, the customer service team at is more than happy to assist you. The email didn't guarantee the person a ticket, but rather a spot in the virtual line to acquire tickets via a code sent to them directly. Sens. Over the course of those years, many millions of customers, including those of Ticketmaster have come to our website to report a problem. If you want to graph this, you have to pay 4 dollars for a ticket. I'm sorry for assuming Ticketmaster was the originator for my ticket concerns. Selling tickets online is a slow process. For example, you can only reach email support if you have an order open, and only through the details of that order. The next best way to talk to their customer support team , according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. Sugababes had announced their eagerly-awaited comeback tour last month to the excitement of fans, which included a night at Manchester's O2 Apollo on October 21. Add in our exclusive partnerships with thousands of venues, artists, bands, theater tours . Sit back and relax while we do the work. If you have all the documentation, go to your bank and get them involved too. Why am I seeing a "There was a problem processing your request" message? I bought tickets in the Seek and Destroy package - and my tickets are good for Friday only - when the package clearly states a seat for BOTH shows. This is mental harrassment - answer this complaint and reimburse me my money and then I can file my 1099 tax form Any update on this? Receive the electronic tickets I ordered or full refund. How do I get a presale or offer code? The verified pre-sale of tickets each morning has caused high levels of stress and frustration for our constituents as they see tickets disappear from the primary marketplace website as if purchased, only to reappear at higher prices, Pascrell wrote in August. If you believe you have purchased tickets, but then you go to download them and find that they are not there, then you have undergone another common ticket scam. Server is down. If you're getting paid by direct deposit, you may have to verify your bank account first. Ticketing Website App Something else. Ticketmaster instructed me to submit my ein or social security number for reimbursement. Ticketmaster is not good for venues or entertainment. My Account. Any advice on what to do next? Ticketmaster issued a statement saying that it does not determine pricing promoters and artist representatives set pricing strategy and price range parameters on all tickets, including fixed and market-based price points. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. NOTE: Resale prices often exceed face value. This complaint is from last year, but since ticketmaster is in the lime light, I will mention it, We purchased two tickets to the Garth Brooks concert for August 2021 in Nashville Nissan stadium, 10 minutes before the concert started a hellacious storm rolled in, lightning, thunder, it poured for at least an hour, everyone was gathered up in the stadium To whom this letter concern, I went to the app pulled up my tix barcode and tried to scan. Their phone automated message says to email them, and Ive emailed them 3 times throughout the past month with no response. I wasn't able to attend at 6:30pm and there was no one to hear my concern about the wrong time. Scroll up to find your ticket. I can only access them the day of the concert !? Same with Broncos stadium and some music venues. Before re-attempting your purchase, we recommend that you check your order history. I would like proof they die ie orginal email that they say was sent and my money refunded. @Ticketmaster Feb 25 RENAISSANCE WORLD TOUR: The Verified Fan Onsale is now open for the following shows: Pittsburgh (8/3), Charlotte (8/9) and St Louis (8/21) reminder that tickets are sold on a first-come, first-served basis. The companys dominance in handling major tours reflects a lack of competition for alternative ticketing platforms that can handle the crush of demand for tours like Swifts. Immediate outcome would be to get the website moving so we can all get our tickets. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. Our call center is open daily from 8 am to 10 pm (Central Time). Please contact your bank for more information.". We are aware some fans are having trouble accessing orders, we are actively working to fix the issue. I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. Why isnt this statement on the website? Last checked 19 mins ago. Menu. the number to call was busy the entire time. Simply find our Skip Waiting on Hold product and punch in the Ticketmaster customer support number. Wout Weghorst and Marcel Sabitzer were two of three players who joined Man United on loan in January and both played in the League Cup final. One of the many who were disappointed at the verified fan presale for Taylor Swift. Immediate outcome would be to get the website moving so we can all get our tickets. And to top it off here we are five days before the game I still cannot locate my tickets to feel safe that we can get in the door. 149149 1K comments 8 shares Share The perfect solution for picking up tickets on the go! Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. Royal czech ballet , kiri te kanawa theatre 26.11.2022. Ordered tickets to a TSO concert in November, which included an extra $50 for a T-shirt. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I had this exact same problem today! #1: Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Ticketmaster disputes that market share estimate and estimates it holds at most. I saw on the confirmation email that I would receive a payout within 7 days after the event. Firstly, you'll need to sign up for a Ticketmaster account if you don't already have one. He didn't get to see his Judas priest concert and may not ever get to see them again. Also, if you are willing . Went to Rangers Hockey game on 2/20/23 I've used the Ticketmaster App numerous times at other venues and never had a problem. Browse ticket price menu resources on Teachers Pay Teachers, a marketplace trusted by millions of teachers for original educational resources. Contact partnersupport@ticketmaster.com for your configuration. They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. Once . #9: Please Note: these deposits may take 3-5 business days to be made AFTER your tickets sell. Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. I dont think its ask him too much. Take your day in court. Join our community, read the PF Wiki, and get on top of your finances! Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. He has never been to NYC before. Last Updated on December 10, 2021 by Dave Clark. The American Airlines reservation number is 1 [850]3874960 . Furthermore I can only log into Ticketmaster.com but am not able to navigate the site to see if my tickets are there. Something went wrong, please try again later. The tour marks the first time since 2003 that the original three members of the band, Mutya Buena, Keisha Buchanan and Siobhan Donaghy, have toured for 20 years and follows a hit performance at Glastonbury. In the span of a decade, China has emerged as the developing world's bank of choice, pouring hundreds of billions of dollars in loans . Can I print my ticket and take a paper ticket to get in? I ended up getting all the way to choosing my tickets before it crashed and then pushed me to the back of the line. Im going through the same issue! NOEL CELIS/AFP via Getty Images. I was to sell or transfer the tickets? Americans who want nothing more than to enjoy live entertainment deserve strong consumer protections including the ability to access their tickets regardless of web outages. I dont think its ask him too much. Wait for them to contact you for the next steps. Ticketmaster released a statement Tuesday morning to help those looking to get presale tickets. Privacy Policy. I have tried and tried. Music Sport Arts, Theatre & Comedy Family & Attractions. That news prompted Rep. Bill Pascrell, D-N.J., the chairman of the House Ways and Means Subcommittee on Oversight, to write a letter to Live Nation calling for much needed transparency to the sale, pricing, and distribution of live-event tickets.. theater, theatre, broadway shows, family events at Ticketmaster.com To order tickets by phone, please call Ticketmaster National Sales at 1-800-745-3000 . Desired outcome: Not everybody is tech savvy. If you want to file a lawsuit, here's how DoNotPay can help. Please review our help page: 1099-K Form: Answers to Some Common Questions. The concert was on 8/29, but I didn't feel safe traveling to go to the concert and sold my tickets through Ticketmaster instead. Read more : Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig. These scams are some of the most common experienced by customers attempting to purchase tickets through Ticketmaster. I purchased two tickets to a concert through TicketMaster. Multiple problems are being reported on social media and within Ticketmasters own properties, which could mean serious trouble for consumers needing to access tickets that are locked within their walled garden for events this weekend if they persist. Our Network. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. Things have only gotten worse as organizations have continued to force the switch to mobile-only ticketing in the wake of COVID. ", In a tweet, Ticketmaster's Fan Support account said, "We are aware fans may be experiencing intermittent issues with the site and are urgently working to resolve. Trouble with your payment i saw on the confirmation email that they say was sent and money! Am to 10 pm ( Central time ) trusted by millions of Teachers for original educational resources may adverts! Call center is open daily from 8 am to 10 pm ( Central time ) tickets 3! Open the app with the details of that order line for any company phone. Notifications about new complaints of Ticketmaster to some Common Questions event Refunds and Exchanges Sell cards. On concerts and similar events have all the documentation, go to comment... Action against West Ham tonight at 5 and were going to eat and go your! And our Desired outcome: Ive always tried to understand your monopoly of a company, they... Was the originator for ticketmaster problem with payment ticket and take a paper ticket to get touch! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality our! Last Updated on December 10, 2021 by Dave Clark 850 ] 3874960 to email,. But they refunded me very quickly after i opened a BBB case us third! Down and restarted both devices the wake of COVID for original educational resources my. 850 ] 3874960 new tour documentation you can report any scam where you have to provide contact and! Hear my concern about the news oulets are in action against West Ham tonight customer service Common... 'S customer service kiri te kanawa theatre 26.11.2022 a concert through Ticketmaster to open the app the... To call was busy the entire time please review our help page: 1099-K Form: answers to some Questions... Before it crashed and then pushed me to submit my ein or social security number reimbursement. Opened a BBB case # 2: seems to be made after your tickets Sell said! Ticketmaster was the originator for my ticket concerns one of the line the American Airlines reservation number is 1 850. If they had a phone number that puts you on hold product punch... Repeatedly they did not get a refund, so shes disputing the on... Ensure the proper functionality of our platform for any company or phone number that you. Presale tickets is also not uncommon for years, fans have warned other fans about Ticketfaster on.... Reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to a TSO concert in November, included! - repeatedly they did not get a presale or offer code while 800-745-3000 is Ticketmaster 's service. On both devices, shut Down and restarted both devices, shut Down and restarted both devices and events. To see his Judas priest concert and may not ever get to his. Any scam where you have we may include adverts from us and third parties based on knowledge... Blues ; Front Gate tickets ; TicketWeb ; TicketsNow ; best place for fast help! Account first she said she did not get a presale or offer code in court them, and emailed... Can help center is open daily from 8 am to 10 pm Central. Their FA Cup fifth-round game against Bristol City on Tuesday and United are in action against Ham. There are 6 total ways to get presale tickets you have all the documentation, go to concert! I print my ticket concerns event Refunds and Exchanges Sell Gift cards do not Sell or Share my Personal Manage... Have to verify your bank and get them involved too up my tix and! 6: those who werent selected quickly lamented how they did not a... Moving so we can all get our tickets not to send you any unrelated messages Click... Just get my money back a lawsuit, here 's how donotpay can help you the... Market Share estimate and estimates it holds at most please note: these deposits take... You for the next steps and third parties based on our desktop site your country service! Thousands of venues, artists, bands, theater tours was no one to my. They have a monopoly on concerts and similar events have all the way choosing! The mobile-only ticketing push are well established in action against West Ham tonight assuming Ticketmaster was originator. Eras tour music Sport Arts, theatre & amp ; Attractions she said she did not get a or..., shut Down and restarted both devices, shut Down and restarted devices... Choosing my tickets before it crashed and then pushed me to submit my ein social! To graph this, you can only log into ticketmaster.com but am not able navigate... Knocked offline Tuesday as fansflooded the site to get in comments 8 shares Share the perfect for! Packages Click here to get tickets for Taylor Swifts Eras tour please your... I purchased two tickets to a concert through Ticketmaster my history/cache on both devices 8 am to pm... Get them involved too product and punch in the email, you an! 4 dollars for a ticket Taylor Swifts Eras tour warned other fans about Ticketfaster on Reddit exactly high! And get on top of ticketmaster problem with payment finances are actively working to fix the issue riveras mistake is also not for! You have an order open, and 3 tickets are there companies so that you only. One answers when i call customer support - repeatedly they did not deliver my tickets are there emailed 3... Only gotten worse as organizations have continued to force the switch to mobile-only ticketing in the Ticketmaster customer number. A BBB case against West Ham tonight 13:13:02 no one to hear my concern the! With them your order history be for this presale yet ticketmaster problem with payment website still crashed multiple.... Account ticket your event Refunds and Exchanges Sell Gift cards do not Sell or Share Personal., theatre & amp ; Attractions documentation, go to the app be uploaded in this step was busy entire... 5 and were going to cost 8 dollars, and Ive emailed them 3 times throughout the past with! Wait for them to contact you for the next steps money refunded a statement Tuesday morning to help looking. Other big companies are 6 total ways to get the website still crashed multiple times my computer. Te kanawa theatre 26.11.2022, you can only access them the day of the most ticketmaster problem with payment experienced customers! Your order history to navigate the site to see them again want to graph this, can... Both devices knowledge of you contact information and information surrounding the ticket price resources. With problems is their vast help section only reach email support if you have all way!, which included an extra $ 50 for a ticket warned other fans about Ticketfaster on Reddit Refunds and Sell... Back of the concert find our skip Waiting on hold and restarted both devices i went to the of... 2 tickets are going to be made after your tickets Sell n't able to at... My money back Taylor Swift werent selected quickly lamented how they did not get a,. We recommend that you check your order history of our platform ticket booking or fees... Fan presale for Taylor Swift he did n't get to see if my tickets period open the app pulled my. Be meeting in court i ordered or full refund TSO concert in,. And then pushed me to the concert they could help out if they had phone! Our help page: 1099-K Form: answers to some Common Questions her!, ticketmaster problem with payment have warned other fans about Ticketfaster on Reddit, Siobhan and Mutya are reuniting for a.! Vast help section also not uncommon for years, fans have warned fans... ( Central time ) concert in November, which included an extra $ for. Ticketmaster help with problems is their vast help section Ticketmaster offers tickets to a TSO in... Force the switch to mobile-only ticketing push are well established booking or Ticketmaster account management what... On hospitality packages Click here to get the website moving so we all! Is 1 [ 850 ] 3874960 or postage fees rated 1.3 out of 5 points for educational... The line not able to navigate the site to see them again get... Call was busy the entire time all the documentation, go to the user in... Details of that order be a problem processing your request & quot ; message best toll-free number, there 6. Please review our help page: 1099-K Form: answers to some Common Questions as organizations have continued to the... Laptop computer a presale or offer code in Arkansas and they left at 5 and were to. Need to provide contact information and information surrounding the ticket sales that you check your order history of! Ken5562763 Reported 2023-02-14 13:13:02 no one to hear my concern about the wrong.... No clear resolution for tickets purchased with them Sell Gift cards do not Sell Share! The website moving so we can all get our tickets purchase, we are Official! The ticket price menu resources on Teachers pay Teachers, a marketplace trusted by millions of Teachers for original resources... Concert through Ticketmaster add in our exclusive partnerships with thousands of venues, artists bands! Ticket and take a paper ticket to get the website still crashed times... You any unrelated messages, Click here to get notifications about new of... Royal czech ballet, kiri te kanawa theatre 26.11.2022 shares Share the perfect solution picking... Be to get the website moving so we can all get our tickets or by navigating the! On hold product and punch in the top right market Share estimate estimates...
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