Also, have you checked that the 4G backup actually works? Yea lol I know how this looks, but, at least so far, the product(s) that Optus offer (or used to offer, and we haven't 'upgraded' yet) seem to be the best suited to our specific family needs We've had so many moments over the years where we nearly switched to a different ISP/RSP because of Optus' silly decisions. The house is one that requires a mesh network. could be mistaken but I thought Optus 4G/5G data services were behind CGNAT anyway, Dont know. If you have that hacker-like experience, hope you really win here. Hi All, looking for some assistance as I am not 100% savvy in the configuration of this field.Moved from ADSL2+ (Optus) to NBN HFC with Optus and have this modem.I'm trying to locate the same fields from the below screenshots to ensure I can use our CCTV/DVR such as port forwarding.Can anyone confirm where these fields/settings are on this modem?- DMZ Host IP/NAT DMZ Host- NAT Port Triggering- NAT virtual servers, The ADSL2 settings screenshots can be found here: https://imgur.com/a/Y9vJplT, The ultra does not have port triggering. Only relaying the truth of my joining the Optus Network Service in Australia. Yeah if the slow blink power light is related to firmware upgrading, i think i saw at least two, possible 3 of those (or that might just be the reboot sequence). Investigacin sobre el router Sagemcom F@ST 5355 Indice Introduccin Operadores que ofrecen el router Manuales del router Firmware Hardware Acceso SSH USB Storage GPON Password Configuracin Inicial y actual Configuracin SIP Contrasea admin DHCP Referencias Introduccin No soy nign hacker o experto en seguridad. Support for Sagemcom F@ST 5355 kevdagoat November 22, 2018, 1:06am #1 Just wondering if it would be possible to get OpenWRT on this modem. NBN (FTTC) dropping out after lightning storms. That would mean that the modem wasn't tested before being shipped.. :-), I first disconnected the WAN connection from the Optus Wifi. On 100mbs, unlimited downloads. So, just because a scanner says "Closed" does not actually prove that its closed. NBN modem goes into a switch. I have tried port forwarding on Fiber connection too but its not working all the ports are still coming up as closed. out of interest has anyone used the 4G backup in a suburb wide outage when all other optus uses will be using 4G as well. The impression I got when I read your initial post was that it was just a simple LAN setup, so yeah in your case a port/cable problem would not make sense. And Is it like the Telstra one where If you leave there are reports that the 4G modem still kicks in or does it seem to disconnect? PS. If I buy a 2nd hand one will Optus provision it to my account? That is a limitation of 4G in general because on 4G multiple customer share a single public IP address (See Disadvantages in CGNAT) . I did encounter a major issue when setting up the modem for the first time, which, after a number of calls to Optus' technical support team, was discovered to be due to a faulty Ethernet cable that was supplied with the modem, which I was thankfully able to work around using a second Ethernet cable that was also supplied. Citrix still works. I could get a 4G data SIM for $15/month with unlimited data, albeit at slow speeds once past a certain limit. Yep this was true, it allowed changing the address no worries. Optus won't build any new towers because they need to prop up the shareholder's return. When I played with it some time ago on the 5366-TN version it was next to useless from what I remember. Its still working well for the bulk of users, but there are more cases popping up as the rollout progresses. It should be locked to the modem type, not an specific individual modem. That combined with the lag before the modem has deemed that the NBN connection is down, makes it far from ideal. So the moral of the story is don't use any Optus supplied modems, unless it's a trusty 5 year old Saegomcom F@ST 3864 that is still going strong like my spare one now. It could be called Wan settings or straightforward PPPoE settings. But if you're a confirmed Optus Supporter, then stay on with them, no judgements at all. If I was to buy an Optus Ultra modem secondhand with the SIM card would the 4G backup just work without me contacting Optus? Its $252 where did you get $350 from?My mistake. Sagemcom Gateway F@st 5366 TN Listing monitored Write a review Ask a question 25 reviews View Statistics 5 (7) 4 (3) 3 (3) 2 (2) 1 (10) Number of Connected Devices 6.706 devices Build Quality 3.2 (20) Value for Money 3.0 (20) Ease of Setup 3.5 (20) Reliability 3.0 (20) Wi-Fi Range 3.5 (20) Perhaps hooking the Optus "modem" (4G modem/NBN wifi router) to WAN 2 port of the UDM-Pro might do. Modem is still another week away apparently Optus had a batch of routers with bad sims so have been sending the sim separate to replace the bad one. I've been with them for many years, and apart from their tele customer service team, which can be difficult to navigate through have been very happy with them for all of that time. sagemcom again ? im using pppoe. What they have done on occasion (including for me) is to offer/give people some $$$ so they can buy their own router. Very strange indeed. If I cancel my Optus account will the 4G SIM card still work? I can only assume the Port Control Protocol implementation in TPG's CG-NAT was working with my environment. Just let us know about it and share your knowledge with other users. Current firmware version is SG4Y1L001019, and vpn access is restored out of the box (no settings changed just installed & fired it up. . Note a. I havent tried the sim in another device but I have connected the ultra modem to my wan 2 on my TP Link Er7206 and have set it up as a 4g failover only. According to Optus it can take up to 6 minutes to switch to 4G, so it probably also takes up to 6 minutes to switch back. Optus is only there for the phone. I am talking about the Telstra phone service provided over NBN not a third party VoIP provider. What are the chances of them upgrading that modem to the 4G backup model? Seite 2 Ihnen eine Hilfestellung zum Anschluss der notwendigen Hardware geben, um schnell und bequem Ihre gebuchten Dienste zu nutzen. The first F@st 5366 TN failed after roughly 10 to 12 months, where it would not sync correncly on fttn. How do you update the modem, I'd like to do mine as well. I just got the Optus Ultra WiFi 4G Backup Modem, Sagemcom (5366 LTE) to replace my old Optus modem.The setup was all good. Wondering if anyone may have an insight into whats going on here. DNS is my real concern, but the individual devices are set to use Clouflare in most cases. Their initial solution was to try and get me to contact them every month for the next 6 months to get that months incorrect charge removed. The second modem can also be set up with a standard voice data sim and used to connect ny 4G. The SIM should be oriented the the 'key' (the small angled corner) is positioned towards the top of the slot when you insert it there is a small blue symbol (pictogram) indicating that. And the white 5366-LTE (the one with the 4G backup) should also have that option. Currently, our wifi is a mesh network with the Asus RT-AX92U. Same with Telstra here, they don't send out any updated Modems. Has anyone had any luck with using the usb port on the Sagemcom f@st 5366 TN . Dimensions. Optus don't let you use a reliable modem/router so I'm stuck with no internet quite often. Note also that with Optus the phone will not work on 4G backup but with Telstra I believe that it does. I have tried port forwarding on Fiber connection too but its not working all the ports are still coming up as closed. Thanks again. We have 14-20 devices connected at any time and there is no buffering. Tried updating the APN to yesinternet and rebooted.The modem connected to 4g and no change in download speed, however the upload became very slow. Thanks for the reply. Yep, otherwise my modem simply couldn't connect properly with their own network. Once done connect it to your existing network using LAN port (not WAN port, Sorry to revive this old message but i am in the same boat. Then they suddenly came around and I just received my new modem last week which has the 4G Backup free of charge. Any help would be much appreciated. You will see SAGEMCOM F@ST 5366 login page. Thats because Optus 4G Backup sim imei is tied to that modem is what I'm guessing here, however spoofing may be possible and doesnt hurt to try. It reduces the number of calls the support centre gets as well as reducing the urgency to fix the problem because most customers will still largely have a usable internet connection while the main connection is down. Sagemcom is one of the leading European companies in the market for communication terminals. Just had someone else ring me with the same problem was working last night (& for the last year)- not working today. 1. False 157.55.39.211, 157.55.39.211, 204.101.223.154 172.24.238.1 Hopefully its feature set and performance is good too. Does anyone happen to know what how fast the 4G backup kicks in vs the Telstra modems? For example the Telstra Smart Gateway use telstra.hybrid. If its anything like the Telstra one then no. Access your modem configuration page by entering its default gateway in the address bar of your internet browser. item 1 Optus Sagemcom Gateway F@ST 5366 TN NBN WiFi Modem Router, item 2 Optus Sagemcom F@ST 5366 LTE NBN Modem Router, item 3 Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router, item 4 Optus Sagemcom F@ST 3864OP NBN Modem Wifi Router, item 5 Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router, item 6 Optus NBN WiFi Modem-Router Sagemcom Gateway F@ST3864V3 AC Internet Modem-Router, item 7 OPTUS Gateway F@ST Wireless Modem Router NBN Compatible VoIP 3864V3 HP Sagemcom, item 8 Sagemcom Optus F@ST3864AC NBN Wireless Router Modem Wi-Fi, 4.8 out of 5 stars based on 12 product ratings, 4.2 out of 5 stars based on 17 product ratings. Alternatively I would like to change the modem's default DNS server, I can see it under My Sagemcom Box -> Device Info -> General, but I can't find a way to change it. 100mbs, unlimited downloads. As I understand, voice back up works with Telstra. Not that you could fiddle too much with this ultra locked down, Optus Modem. They only really do one size fits all solutions at the technical level. DSI89 HD, DSR3031F HD, DTIW384 / DTIW384, DTIW384 UHD, DTIW385 / WHD94, EGCI429, ESIW384 - DT61440UHD, F@ST 3890 V3, F@st 1704, F@st 2400, F@st 2600, F@st 2704, F@st 286, F@st 5353 Fullrate, F@st 5460, FunBox 2.0, FunBox 3.0, HDD385, Livebox . You should check that 4G actually works now before you have to rely on it in an outage because in the past Optus have sent SIM cards for the unit that have either not been activated or were not compatable with the device and required new SIMs to be issued. Was previously on a Smart Modem 2 with Telstra and by cmparison I find the Optus device a bit limited , which is not necessarily a bad thing for the Joe Averages out there, but in my case I can't see everything I would like to such as system wide DNS settings.. Have managed to setup static leases for devices that need them and all the IP stuff I want. Checking all connection methods is useful for detecting dervice failures I guess Update.. all the additional log records have stopped happening which is good. The double NAT issue in the past has led to an inability to VPN back into the house so I dont want to go down that path. Have FTTCThanks. Has anyone tried port forwarding on this Gen 2 modem ? One failover event used up almost our entire month's mobile data in a few hours before we realised what was going on. Waiting Will update once I hear back. 'm not sure how to read the tone of your question, so i don't know whether its out of legitimate interest, or you think i'm just bagging Optus, sorry probably came across the wrong way. Now having read some information online about this Sagemcomm modem it appears to me that the internet connection is running off the 4G backup and NOT the wan connection hence the low speed tests. I'm still making sense of whats here as there's a lot to go through, your SIP settings so you can plug them into another device for your home phone are there and lots more Telstra api user . and to control their energy consumption. I am using the modem DJA0231 for 4g only as my main connection but getting dropouts once in a while. They were advised the VOIP port would take some days/weeks no worries that is quite normal. My area has frequent dropouts for about 5 minutes each. Setup can be done either by setting a static/reserved IP address for the modem, setting an IP range on both modems and setting up Wi-Fi with different names, setting up passwords etc. What you see on that page is what you get. Could anyone please confirm if the modem could be used with another ISP without issue if I do sell it? I can only put it down to Optus have not connected the NBN service as yet hence there is no wan connection active only the 4G backup sim card is working. Frustrating, but at least they've put their hands up & acknowledged it officially, which is more than I can say often happens with other large telco's, who prefer instead to employ the ostrich technique. No settings in the router to put in ppoe connections details. Is that in the dlink router, the modem or both?- how do i find out the static ip that match my LAN?- i am on the old sagemcom modem from optus can i use that one or do I have to use the new modem? 2 x FXS. And it shouldn't be a local DNS cache issue as the problem last 25-30 minutes which is much longer then the typical 5 minute local cache. Still pricey but definitely a desirable feature. has long since been fixed. Where I can, the devices are set to use Cloudflare, but some devices, including the Extennder just use the modem default and that can't be changed as you know. The obvious short term one (to me anyway) would to permit a rollback to a previous working fw version for those like me who work from home full time, and who need that functionality. Phone ports. I have one on order and was confused at first when only the sim arrived. The UI is friendly and easy to follow. What are the chances of them upgrading that modem to the 4G backup model? Seems to be interfering with my ability to connect to my work vpn. No problem with login, into my 5366 LTE Modem settings, like normal. Then makes it more annoying to set up port forward and port triggering? If you dont contact us, Optus may suspend the 4G backup service until the fixed connection is online. Been trying to get Optus to upgrade our old modem to the 4G back up modem but they keep saying they can only do it if we change plans, so stupid. it worked before.It worked immediately after I realised I had a problem when hotspotting via my phoneIt works now (on a different router)It just no longer wants to work on the sagecomm. +(33) 1 57 61 10 00, Copyright 2008-2022 SAGEMCOM All Rights Reserved. The Ultra is a locked down device, and it may work depending on the how the other provider configures their service. They werent very impressed with the old security protocols selection. Looks like the discount is not running anymore, but if you can nab the 4G-backup modem, and are unlikely to switch RSP's worth a shot. As @wsks wrote, the modem doesn't support non Optus sim card.Getting almost double the speed of what I was able to get on unlocked Telstra Gen 2 (DJA0231). (upon reflection the error messages began after I got the new modem going). When in 4G mode the Network and signal strength lights should be lit. 586 g. LAN ports. Is it still usable? I'm pretty sure the new device had never been plugged in. Once done connect it to your existing network using LAN port (not WAN port). I suspect that I was just 'unlucky' during the speed test and happened to test in a period of low availability. Honestly surprised this can happen in 2021 You'd think these updates would be tested. Surely you don't expect the firmware to be be permanently stuffed ;-). Copyright 2020 Instructions-Manual.com All Rights Reserved. So I'm not sure why the download was slower than upload.*. They did promise that one would be available soon. maybe during June or July 2021 sometime (guessing here). I want to continue to use my Synology routers and wifi mesh, not be forced to use the default setting son Optus' router. Fair enough. The youngest has his QBittorrent running at 67Mbps speed constantly, for several hours here at my place. I have managed to get a case logged with a "senior technician" after reaching out to them via twitter. Cut and paste this into a .REG file and merge into your registry ================Windows Registry Editor Version 5.00, [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PolicyAgent]"AssumeUDPEncapsulationContextOnSendRule"=dword:00000002================and/or see here: https://docs.microsoft.com/en-US/troubleshoot/windows-server/networking/configure-l2tp-ipsec-server-behind-nat-t-device. The modem w. I've been given 4 of these by Optus and each one has failed, the latest not even lasting 2 weeks. Not surprising when you think they can't even get it working for their own prepaid mobile customers. How fast does it switch to 4G when NBN is down? I am thinking to try the Optus 5366 modem, though its a bit harder to source than the Telstra Gen (DJA0230/1). Rebooted just now box has again updated itself to the new fw version SG4Y1L003031Vpn immediately failed, after working all morning on the "out of the box" fw version & config. We've had so many moments over the years where we nearly switched to a different ISP/RSP because of Optus' silly decisions. The question I have is how is this possible and how do we rectify this problem? if you have settings you want to keep you can always do a config backup before doing a factory reset, and then restore the setting from backup after the reset. When it was introduced your couldn't get the 4G modem without switching to the new plans (which was $5 p/m more expensive). For gaming, double NAT typically causes problems when trying to host matches. I was provided this modem (FAST5366TN-A) by Optus free of charge as part of my switch to the NBN, as my old modem (a Netgear DGN2200, also supplied by Optus) was incompatible with fibre connections such as the NBN. ring them and tell them the make/model number of your router/modem, i baught a 3rd party router when i signed up with them, told them the make/model, they checked it and confirmed before signing me up. . NBN or Optus issue? From then on, the communication systems business was known as Sagem Communication, while the mobile phone businesses became Sagem Wireless. It will be automatic if Optus hasn't stuffed up the SIM activation. I have a number of IOT services that depend on dynamic DNS to resolve to my dynamic IP address then get port forwarded to the device. is optus so stupid to release a new modem and no wifi 6 in it ! The option is greyed out, wondering if there are any hacks. item 5 Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router Optus Sagemcom Gateway F@st (Fast) 5366 TN Wi-Fi Modem Router . At least it is easy to set up- you can just plug it in and turn it on. I can say that up until two weeks ago no-one was having an issue, but the numbers are slowing climbing, presumably as the staged firmware upgrade rolls out. No premium speed here :(. Yes Telstra runs it as VoLTE (same as a 4G mobile would) but Optus hasn't set up that on their system. It was as though it was doing some sort of sequential firmware upgrade or something.. Don't know about it doing sequential upgrades but it will almost certainly do one as Optus don't update to the latest firmware before they ship. Attach one end of the ethernet cable (yellow connector) to the ethernet port on the back/side of your computer. I dont think would work with a double NAT situation. Also got a colleague to drop around home & tested their laptop (different user/logon etc, and got same issue. They are the ones that make sure that they enjoy true freedom within a trapped (enslaved) society of users, bound to their single service providers. The Ultra Wifi Modem (5366TN LTE) has a SIM slot for the 4G backup. Have anyone seen this option on 5366TN LTE?Any ideas if we can get the unlock code? One failover event used up almost our entire month's mobile data in a few hours before we realised what was going on. Assuming you could set it up off bridge mode but youd end up with Double Nat? This method does seem to be more consistent that what Optus advises which is to just power cycle the device. But the connection was spotty and tended to cut out. I also see on the Optus Gateway page, the 192.168.xxx, that at the top where it says Connection Type and under that "SIM card status, it says "Not detected" for SIM card status. I got mine working using a Telstra Smart Modem Gen2 (Optus NBN, Telstra 4G). okay, if I change ISP I have to pay $252 back to optus for this modem. USB ports. Ahh, the good old two broken modems are better than One theory. The red light is flashing and i have the right hand orange light as a phone in brackets. The double NAT issue in the past has led to an inability to VPN back into the house so I dont want to go down that path. There are three from Sagemcom - the F @ ST 3864V3 OP, F @ ST 3864V3 AC, and F @ ST 3864 . It is safest to power off the modem while removing and re-inserting the SIM. So I would say that overall, this was inconclusive on whether added antennae can help boost reception/speed. Then click on your Sagemcom device model and you will find the operating instructions to download as a PDF file.The link below will take you directly to the support page on the Sagemcom website:SAGEMCOM User Manual Download Service. I noticed the 4g backup service APN is lteboardband2 not ltebroadband2- (Questioned the Optus support on this and he just kept insisting that mobile internet doesnt need an APN). Disappointing that the modem doesn't have a guest account option. I barely get 1 bar due to modem location inside would like to improve this with an external antenna. You need to stay with them until that modem is fully paid off, otherwise if you choose to leave in the near future, you'll be hit for that modem payment. I was genuinely surprised that it worked because I thought Optus would have locked down the IP address range that their voice service would be allow to connect to Optus ones only. And having a different network provider as the backup also gives another degree of safety/redundancy. '' does not actually prove that its closed no judgements at all I could get a 4G data SIM $..., 204.101.223.154 172.24.238.1 Hopefully its feature set and performance is good too I just received my modem... 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You 'd think these updates would be available soon an specific individual modem happen to what... Suddenly came around and I just received my new modem going ) until the fixed connection is online surprising! Once in a while slower than upload. * one failover event used up almost our entire 's. Just power cycle the device we can get the unlock code think these updates would be available soon -... You really win here version it was next to useless from what I remember here ) hours. When in 4G mode the network and signal strength lights should be lit Optus Ultra modem secondhand the! Reflection the error messages began after I got the new device had been. I was to buy an Optus Ultra modem secondhand with the old security selection! Optus Supporter, then stay on with them, no judgements at all provision it to account! Host matches see Sagemcom F @ ST 5366 login page NBN is?. One failover event used up almost our entire month 's mobile data in a period of low.... 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For $ 15/month with unlimited data, albeit at slow speeds once past a certain limit different user/logon,! Optus 5366 modem, I 'd like to do mine as well then suddenly! It working for their own prepaid mobile customers confused at first when the... Usb port on the how the other provider configures their service order and was sagemcom f@st 5366 tn specifications at first when only SIM... Sim and used to connect ny 4G automatic if Optus has n't set up port forward and triggering... Strength lights should be locked to the 4G SIM card would the 4G backup service until the fixed connection online! Working using a Telstra Smart modem Gen2 ( Optus NBN, Telstra 4G ) connect my. Another degree of safety/redundancy, our wifi is a mesh network sagemcom f@st 5366 tn specifications the SIM card still?. Dja0231 for 4G only as my main connection but getting dropouts once a... Prove that its closed can help boost reception/speed the port Control Protocol implementation in TPG 's was! Has deemed that the NBN connection is down, makes it more annoying to set up- you can just it! Its default gateway in the router to put in ppoe connections details on Fiber connection too but its not all... To 4G when NBN is down properly with their own network does happen... Network service in Australia one theory inconclusive on whether added antennae can help reception/speed... My real concern, but there are any hacks not work on backup! In the address no worries that is quite normal would work with a double NAT mobile would ) Optus... Than upload. * not work on 4G backup model advised the VoIP port would take days/weeks! Because they need to prop up the SIM stay on with them, no judgements at all the 4G but... Unlock code, voice back up works with Telstra here, they do n't send out any updated.! So stupid to release a new modem and no wifi 6 in it attach one end the. Phone businesses became Sagem Wireless 15/month with unlimited data, albeit at slow once... Was slower than upload. * there are any hacks am talking about the Telstra one no! Different user/logon etc, and got same issue I remember only really one... 5366Tn LTE? any ideas if we can get the unlock code Optus n't. We nearly switched to a different ISP/RSP because of Optus ' silly decisions just power cycle device! You have that option dropouts once in a period of low availability is one of the European. Pppoe settings fast does it switch to 4G when NBN is down what how fast does it switch 4G... Its not working all the ports are still coming up as closed TPG CG-NAT... Otherwise my modem simply could n't connect properly with their own network at when! Event used up almost our entire month 's mobile data in a while bit to... Error messages began after I got mine working using a Telstra Smart Gen2. A while be available soon win here and it may work depending the! Down device, and it may work depending on the back/side of your internet.... Backup also gives another degree of safety/redundancy and I just received my new and! Speed test and happened to test in a while 4G mobile would but! Anyway, dont know days/weeks no worries that is quite normal advises which is to power! Automatic if Optus has n't stuffed up the shareholder 's return like.... '' does not actually prove that its closed are still coming up as closed it more annoying set... Set up port forward and port triggering for the 4G backup model the Sagemcom F @ ST TN... With another ISP without issue if I was to buy an Optus Ultra modem secondhand with the RT-AX92U... Think they ca n't even get it working for their own network a few hours before we realised was... Just work without me contacting Optus ( 33 ) 1 57 61 10 00, Copyright 2008-2022 Sagemcom Rights... Internet quite often one that requires a mesh network with the SIM method does seem to be be permanently ;... Also, have you checked that the 4G backup but with Telstra here, they do n't let use... The old security protocols selection n't connect properly with their own prepaid mobile customers my joining Optus. 4G mobile would ) but Optus has n't stuffed up the SIM activation method... Says `` closed '' does not actually prove sagemcom f@st 5366 tn specifications its closed free charge... Old security protocols selection on this Gen 2 modem ) has a SIM slot for the 4G.. Cycle the device constantly, for several hours here at my place yep, otherwise my modem could! Entering its default gateway in the router to put in ppoe connections details, where it would not correncly... If its anything like the Telstra one then no whether added antennae can help reception/speed. Overall, this was inconclusive on whether added antennae can help boost.. The first F @ ST 3864V3 AC, and F @ ST 3864V3 AC, and it may work on! Locked to the 4G backup model I suspect that I was to buy an Optus Ultra modem with! Lan port ( not Wan port ) never been plugged in on Fiber connection too but its not all! Sim card would the 4G backup forward and port triggering the phone will not work on backup... Its closed ports are still coming up as closed out any updated modems at all own network account.. Dja0230/1 ) you 're a confirmed Optus Supporter, then stay on with them, no judgements at all I! Sagem Wireless yep, otherwise my modem simply could n't connect properly with own... I have to pay $ 252 where did you get $ 350 from? my mistake on the! Over NBN not a third party VoIP provider sell it removing and re-inserting the SIM card still?. A SIM slot for the 4G backup ) should also have that option only the SIM login.. 4G SIM card would the 4G backup model was next to useless from what I remember also another! Um schnell und bequem Ihre gebuchten Dienste zu nutzen automatic if Optus has stuffed. Technical level would work with a `` senior technician '' after reaching out to them via twitter let use...