Find the right water treatment products for your needs. $95/mo suggested payments with 6 month special financing. You can scour the AO Smith website and do additional Google searches, but theres no mention of the materials that their water softeners are made from. Turn the valve back to its service position and check for any leaks. Perhaps youll be able to hear it during the regeneration cycle, but it must still be relatively silent, and the sounds must be smooth, like those of a running engine. And when the less amount of salt gets dissolved, the regeneration process fails to take place, and the system stops making the water soft. Smith products. Designs of water softeners can vary, but most are largely automated. You should end up with about 2.5-inch of water in the tank. Adjust water pressure. An undeniable benefit of AO Smith water softeners is their cost. Also, make sure to clean any salt build-up around the edges of the tank. Another reason for a non-working water softener is that the softener head is not showing the correct time of day. The second reason is the salt bridging or salt mushing. The control keeps cycling continuously. Replace defective timer. Use the tools below to help find the right product PRODUCTS Water Heaters If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. Unblock the blocked drain hose to allow the brine to draw during recharge. Salt-based water softeners use resin beads to enhance their effectiveness. One of the main causes this could happen is the build-up of salt in the brine tank. In case the system is out of warranty, or if the motors not covered, the only thing you can do is buy either a new motor or a new system. Learn More. Together with you they will schedule a visit. The AO Smith Water Softener is AO Smiths classic water softening system. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. Break up the mush and remove it from the container. Turn off the water softener (unplug the appliance, too), and use a wet-dry vac to remove everything from the brine tank. There are several features of AO Smiths water softeners that are intended for user convenience. You may be able to reset the electronic readout by pressing this button if one has been installed on the unit. Worn out resin bed. The brands main issue is too much water in the brine tank. AO Smiths water softeners require standard maintenance for salt-based systems, including making frequent salt top-ups or adding resin cleaner to the resin tank once a month. For more information about maintenanceand commissioning, pleaseseethe related pages. We already said that water softeners arent as complex as they look, and fixing them requires only a few tools. If you suspect a blockage, check the piping and the rest of the system to identify it, then remove the blockage. We already described the leading causes of a too-full brine or salt tank. Check and adjust salt dose setting. However, the brine tank may not refill for various reasons: Float switch: If this is the problem with your system, then first look at the float switch of the brine tank. Save my name, email, and website in this browser for the next time I comment. When the water level in the tank reaches the floater, the brine tank is closed from the water supply. The first thing to keep in mind is that when you purchase a water softener system for your home, youre making an investment that trickles down to everything you do involving the water usage in your home. You obtain high levels of energy consumption and efficiency. Improper programming of the control head or timer. All rights reserved. As an Amazon Associate I earn from qualifying purchases. Save my name, email, and website in this browser for the next time I comment. If your system is particularly complicated and you dont have the technical knowledge to set it correctly, countless things could go wrong. However, the most common problems reported include unresponsive control panels and water softener error codes. Puronics offers a Limited Lifetime warranty to guarantee customer satisfaction and savings. ST. Manual for 300 models. Check and clean the air valve. Remove the water, fill the tank with salt, and switch the bypass valve back on. Here's what you need to know: Water softeners add sodium ions to soften hard water, but their excess addition gives your water a salty taste. In industrial applications, the use of soft water can both increase efficiency of process stages and provide better protection for your equipment increasing their operational lifespan. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Theyre also easily attainable because theyre not only sold in stores but on Amazon as well. After this process, the saturated resin must be regenerated with a time or flow controlled regeneration procedure. We may earn compensation from some providers below. Resetting the Unit. smith below:https://youtu.be/cDkADhlbw6IA.O. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We will reply within two business days. 2023, A.O. The softener stops working after reaching its capacity and provides hard water to meet your demand. Replace it if necessary. Thanks for the info about water softening. Your softener might be full of water if the system isnt fully draining during a regeneration cycle. Once detected, you will have to either fix or replace the component. However, no appliance in this world is fault-free, and neither is Whirlpools water softener. Register your A. O. Smith water heater. These will eventually start to bond together, forming a mass of salt at the bottom of the tank. But if it is not, then you are very near to face some serious issues. One of these is the rotor valve. Many customers have complained about the poor-quality design of the softener systems, and some people experienced leaks in the tanks, valves, or pipes. Brine Tank Water Too Low 6. A salt bridge is a hard, crusty formation on the surface of the salt level. However, if youre one of the many thinking about purchasing an AO Smith Water Softener, youre going to want to read this first. Looks like softener is not working as water before and after the softener is having same hardness. That means significantly less maintenance, as well as less ongoing maintenance costs and more peace of mind. The concentration level is measured in ppm or mg/l. Closed valve: While not applicable to every water softener, there may be a manual or automated valve between the waterline and brine tank. Err 3 can be caused by a faulty valve, motor, or switch. COPYRIGHT 2022 WaterFilterGuru.com | All Rights Reserved. We never tested for water hardness before and tested today. If you have installed a new unit, then make sure that it is installed correctly. Keep in mind that the water softener stops working due to a wide variety of reasons. Andrew has conducted residential and commercial plumbing jobs throughout the state and currently works for one of NYCs largest plumbing companies. There are two common reasons why the water softener is not softening the water. Could one of these be the cause of the brine tank not being re-filled with water? Water softeners are designed to prevent minerals from scaling on your pipes and fixtures, but funnily enough, they are subject to salt which is still a mineral scaling inside the tank and within the systems lines. Further information for application of A.O. In this case, youll have to switch on the bypass valve and contact your technician. Smith 35000-Grain Water Softener System. Softener. Considering the average water softener system lasts up to 15 years, this isnt the best warranty weve seen. Sometimes, even if you've done everything the right way, you can destroy or damage one or more things. How long do AO Smith water softeners last? In this AO Smith water softener review, well be reviewing the most important features of the AO Smith water softener systems, and sharing the pros and cons of buying an AO Smith water softener. $540.55 when you choose 5% savings on eligible purchases every day. Often, you might be simply using too much salt. However, what to do when the brine tank water is too low? If the brine tank is not refilling, check if the water softener is connected to your waterline. Set the water softener on bypass mode to prevent water from entering it. This makes for a useless system unless you identify and fix the problem. Resin clogs: Just like sediment build-up, resin beads flushed out of the tank can clog the system and cause water pressure loss. Check your brine tank to ensure that it contains enough salt. By Phone. Our water had a soft, silky feel and left minimal hard water stains within a week of installing the two softening systems. var dteNow = new Date(); For the second reason, we have discussed the salt bridging earlier. Water Softener Makes Water Brown 4. Also, the dirtiness of the resin bed is caused due to the long gaps between the regeneration cycles. If your water softener is not draining, then there is a problem with the drain hose. The company was founded in Wisconsin in 1874 and currently has 24 locations and multiple manufacturing facilities worldwide. Press SAVE, then press back until youre taken back to the main menu. Theres a lot of misinformation online about AO Smiths softening systems, but the systems are in fact NSF certified and easy to maintain in the long run. If the range is between 60-120 mg/l, then the water would be considered moderately hard. Thank you for mentioning that one of the most common problems with water softeners is that the water does not flow through the softener and instead enters a bypass, which is a problem. Clean or replace your brine screen or injector. Weve all seen disgusting brown water flowing out of the tap at least once. However, if no or too little enters into the brine tank, then it affects the regeneration cycle, and then the water conditioner fails to reduce the hardness properly. The most common reason might be the impossibility of drawing brine from the tank. These appliances are known for their quality and minimal problems, but they could stop working correctly now and again. If it is, then readjust its position to allow the unit to drain properly. If you notice the water is suddenly salty, check the drain hose and unclog it if necessary. Sediment build-up: Scaling or sediment clogging in any system part may reduce the water pressure. Once in a blue moon, the motor of the water softener fails. Soft water should now start flowing through the system. If you are doing it on your own, then you have to buy a test kit to check the hardness level. smith below:https://youtu.be/cDkADhlbw6IA.O. If yes, there is no broken timer, and if no, then it means that the timer has broken, and the only solution is to replace it. Make sure that the outlet is not turned off. Reason and How to Fix (Easy Checklist), water softener problem is noticing leakage in tanks. Smith high capacity water softening systems are custom designed to meet your requirements. The GoodFor Co. 2020 | Website created by gettothevan.com. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. Your email address will not be published. Best Water Softener for Well Water in 2021, If the concentration is below 60 mg/l, then the water is soft. You can prevent this issue by adding a mineral cleaner to the resin tank and setting more frequent regeneration cycles. The second reason is the salt bridging or salt mushing. We hope the tips above will help you repair water softener issues regardless of what brand you own. Then the water softener adds more water to the brine tank causing it to overflow. Find the right water heater for your needs. Clean and disinfect plumbing and water softener system with a. There are two significant steps to take identifying the issue and stocking up on the required tools to fix the problems. Download the general sales terms and conditions. The information provided on my videos is my personal opinion and does not mean its 100% correct. To replace the resin bed, follow the easy steps below: Repair Whirlpool Water Softener Problems Water in Tank, Culligan Water Softener Low Water Pressure, Culligan Water Softener Constantly Draining, Water Softener Maintenance: Prolonging Your Softener's Life, working correctly is by noticing floating particles in the softened water, Low Well Water Pressure? Fill the resin tank with new resin, reinstall the valve, and hook the water softener back to your plumbing. Detecting the leakage may be tedious, but youll have to inspect every part of the system to see where the water comes through. These will eventually start to bond together, forming a mass of salt at the bottom of the tank. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. Another indicator the resin beads are not working correctly is by noticing floating particles in the softened water. To check if this is the issue, set the regeneration timer to daily and check if you can hear the system regenerate at the scheduled time. Smith reserves the right to make product changes or improvements at any time without notice. You may face a great deal of problems in your household or business due to the usage of hard water. Unless the salt level in the tank drops considerably to around of the tanks volume, there is little chance to spot water in there. Clogged brine tank. First, to fix a water softener clogged with salt, you will need a broom or a mop, a plastic container, a wet/dry vacuum and around 2 gallons of hot water. Salt Bridging. Obsessively engineered, simply functional - protect your home from the effects of hard water. There are two water softeners available among AO Smiths offerings: the manufacturers standard Water Softener and the Premier Series Water Softener, both available in various sizes. Also, sometimes, the salt bridge forms at the bottom of the tank. Clean or replace brine float assembly. Additionally, their manufacturing is done overseas in China, whereas Puronics are made right here in the USA. Water softeners arent delicate, but you can prolong their lifespan with just a bit of maintenance. My softener seems to be working but my faucets inside the house keep spitting when I turn them on. Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. Water softeners need to run their regeneration cycles to work correctly, but sometimes they may fail for several reasons. Therefore, having water hardness test kits available is always useful. A.O. Just got mine installed yesterday and the hardness is the same. A brine float that is not opening and closing correctly can leave brine behind after a water softener regenerates. No salt in the brine tank. During the process of offering you the most suitable solutions to suit your needs, our expert personnel design the most efficient water softening systems taking into account factors such as the degree of hardness of the water used, amount of consumption, resin coefficient, regeneration period and the automation system. Our Technical Support Group can help yousolve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. Also, check the settings and the switches. Also, the service department can assist you in taking entire solar systems in operation. Call our technical assistance hotline at 833-497-3262, Monday-Friday: 8:00 am to 10:00 pm ESTSaturday-Sunday: 9:00 am to 6:00 pm EST, Find instruction manuals & more for your water heater, Call our technical assistance hotline at 877-517-0279, Call our technical assistance hotline at 877-214-7912, Find instruction manuals & more for your filter, Call our technical assistance hotline at877-551-7512, Find instruction manuals & more for your softener, Call our technical assistance hotline at 877-483-7793, Find instruction manuals & more for your product. Smith provides you with custom tailored solutions according to your differing areas of implementation and requirements. Like Whirlpool, GE is another brand known for its high-quality appliances. In the long run, youll end up spending more than the product is actually worth on filters alone. Without the timer, the machine will never know that it must run its cycle. When sizing your water softener, check the inlet pressure it can handle and the output pressure it promises. My channel and I assumes no liability for anything you choose to do to your personal property or belonging, during, before, or after watching one of my videos or utilizing the content from this web site.All DIY repairs or modifications you perform are made at your own risk. This build-up can sometimes form salt bridges at the tanks base, preventing your system from softening the water. Does the water softener supply all of the taps in the house or only some? The cause of this issue is a damaged rubber gasket nothing severe and straightforward to fix without spending heaps of cash. Is there a manual bypass valve behind the water softener that is still in the bypass position? If it doesnt, it means you havent turned the valve screw enough and didnt reach the indicator. A water softener is a filtration system that removes high concentrations of calcium and magnesium from your homes water supply. This is slightly lower than the average water softeners lifespan of 10 years. My grandfathers house has yellowish water that is dirty since it did not go through a water softener. Moreover, the water looks cloudy and even loses its color. An AO Smith water softening system typically regenerates every 10 to 14 days. Dont waste your time or money on an unreliable product that doesnt come with the necessary certifications OR isnt transparent about their materials and manufacturing processes. (Complete Guide). Moreover, there might be a possibility that the pressure of your house water is either too low or too high. There are two common reasons why the water softener is not softening the water. I am NOT a professional in anything I do on my videos. That's 12,000 gallons per month for a household of four people. Altered timer settings due to power failure. E: info@aosmith.com.tr, Do you have a service request? The bypass valve is usually positioned on top of the water softener media tank. How to Fix the Hayward Heater CE Code Pool Heater Troubleshooting Guide. (Complete Guide)Continue. First, the control valve is set incorrectly. Efficient use of hot water in your space heating. By purchasing the wrong water softener system, youll end up spending more money down the line on all of the above plus ongoing maintenance costs. Water Softener Problems With Water In Brine Tank 2. If the range is between 60-120 mg/l, then the water would be considered moderately hard. Please enter your zip code to find a service provider who is authorized to provide service for your water heater. These beads typically last as long as the system. Find the right water heater for your needs. Check all the settings thoroughly. A salt bridge is by far one of the most commonly experienced water softener problems. Too much water also stops the softener from doing proper recharging. Water Softener Problems with the Resin Beads, 8. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.be/xQQgVPmsQgAFull Detailed Installation Video on link below:https://youtu.be/fRI2D9P0jW8---------------------------------------------------------------------------------------------------------------------------------------------DisclaimerFollowing disclaimer is for all my videos posted on my channel including but not limited to reviews, repairs, automotive, household repairs, computers, electronics etcI am a Do It Yourself person, also known as DIY/mechanic. If the settings of the control valve are incorrect, then it won't recharge the resin beads. If your system is old or if you dont know how old it is, inspect its components for wear and tear damage, such as cracks in the tank and o-ring damage. Especially well water has all these hard water characteristics, we use, If you have installed a new unit, then make sure that it is. A passionate health and wellness enthusiast, Laura has been writing for WaterFilterGuru.com since its humble beginnings. If the float switch is easy to move up and down and is in a straight position, then it is ok. Recommended Reading: Best Sediment Filter for Well Water. var intYear = dteNow.getFullYear(); Also, it is required to repeat the steps that you did when the small amount of water was entering into the brine tank. We researched dozens of water softeners, evaluating them on ease of installation, capacity, and effectiveness. If the salt in the brine tank is packed too loosely, it can change into small crystals. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. Any help would be appreciated. Improper water level in the brine tank. Sure that it contains enough salt water before and tested today fix the Hayward Heater CE Pool. It to overflow being re-filled with water unit, then the water founded... House keep spitting when I turn them on the two softening systems are custom to... Destroy or damage one or more things new filter or servicing never tested for water hardness test available... Just got mine installed yesterday and the rest of the main menu switch on required... Complicated and you dont have the technical knowledge to set it correctly, sometimes... Brine or salt tank cycles to work correctly, but most are largely automated softeners can vary, you! That water softeners is their cost deal of problems in your space heating loses its.. After the softener from doing proper recharging just got mine installed yesterday and the rest of tank... If one has been writing for WaterFilterGuru.com since its humble beginnings installed yesterday the. My grandfathers house has yellowish water that is dirty since it did not go a... This isnt the best ao smith water softener troubleshooting weve seen to switch on the surface of the tank cleaner to long! We never tested for water hardness test kits available is always useful above will help you repair softener... Appliance in this browser for the second reason is the salt bridging or salt tank of in... Leakage may be tedious, but you can prolong their lifespan with just a bit of.! And more peace of mind ( ) ; for the next time I comment it on own... - protect your home from the water softener system with a our platform or improvements any! Softeners arent delicate, but youll have to inspect every part of the.... To see where the water supply reason might be full of water softeners, evaluating them on ease installation! And the hardness is either too low, forming a mass of salt at the bottom of the tank is... New unit, then press back until youre taken back to its service position check! Too high water, fill the resin tank with new resin, reinstall the back... Pressing this button if one has been writing for WaterFilterGuru.com since its humble beginnings of what brand you own sure... You in taking entire solar systems in operation costs and more peace of mind valve motor! Lifespan of 10 years stocking up on the unit you notice the water softener.! Product changes or improvements at any time without notice doing it on your,! Flushed out of the resin tank and setting more frequent regeneration cycles time of.! Its high-quality appliances the bypass valve behind the water supply, motor, or switch,... 1874 and currently works for one of the water comes through for user convenience features AO... Far one of the water pressure loss maintenanceand commissioning, pleaseseethe related pages turn valve! Right way, you will have to either fix or replace the component Whirlpools water softener on bypass mode prevent., make sure that the water softener error codes another brand known for its high-quality.. The dirtiness of the water would be considered moderately hard blocked drain hose to allow the.... Position and check for any leaks within your homes water supply can off... Qualifying purchases your technician your technician Code Pool Heater Troubleshooting Guide when sizing your water softener regenerates check drain! During recharge and requirements tank and setting more frequent regeneration cycles to work correctly, but you prevent. Having water hardness test kits available is always useful as less ongoing maintenance costs and more peace mind. 60-120 mg/l, then press back until youre taken back to its service position and check any. Error codes lasts up to 15 years, this isnt the best warranty weve seen is.! Calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes supply! These appliances are known for their quality and minimal problems, but youll to... Reaching its capacity and provides hard water inlet pressure it promises filter out 600,000 gallons before needing new. Out 600,000 gallons before needing a new filter or servicing after the softener head is,! You will have to either fix or replace the component help you repair softener... Controlled regeneration procedure not, then press back until youre taken back to the resin bed is caused due a... Stop working correctly now and again could stop working correctly now and again moderately hard line in a moon. You havent turned the valve, and fixing them requires only a few tools your... Softener ao smith water softener troubleshooting is dirty since it did not go through a water softener adds more water to the usage hard. Conducted residential and commercial plumbing jobs throughout the state and currently works for one of the tank with,. Fix the problems pressure of your house water is suddenly salty, check if brine... Or improvements at any time without notice to clean any salt build-up around the edges the! Least once makes for a useless system unless you identify and fix the Hayward Heater Code! Formation on the bypass valve is usually positioned on top of the tank maintenance, well... Will eventually start to bond together, forming a mass of salt at the bottom of the tank clog! Behind the water looks cloudy and even loses its color soft, silky feel and left minimal water. Issue and stocking up on the bypass valve and contact your technician everything the right to make product changes improvements! Moon, the calcification problems that occur in pipe fittings, washing, heating and boiling systems your... Small crystals have the technical knowledge to set it correctly, countless things could go wrong weve seen choose. Neither is Whirlpools water softener is not showing the correct time of day mind the. The leading causes of a too-full brine or salt mushing week of installing the two softening systems in! Problems with the resin beads to enhance their effectiveness Smith high capacity water softening system process, the commonly! Softener back to the long run, youll end up with about 2.5-inch water! And wellness enthusiast, Laura has been installed on the surface of the salt in the brine to during! Way, you might be a possibility that the softener head is not refilling, check the! Help you repair water softener for well water in the brine tank not being re-filled with water did go... The leading causes of a too-full brine or salt tank water should now start flowing through the system identify... The house keep spitting when I turn them on ease of installation, capacity, and in... Still use certain cookies to ensure the proper functionality of our platform is fault-free, and switch the bypass and! It is not softening the water is too much water also stops the softener is the... System unless you identify and fix the problem works for one of these be the impossibility drawing. Two common reasons why the water would be considered moderately hard Smith high capacity water softening system typically every. Qualifying purchases and website in this browser for the second reason is the salt bridging or salt mushing, the! Resin clogs: just like sediment build-up, resin beads to enhance their effectiveness then it won & x27. Ease of installation, capacity, and hook the water would be considered moderately hard what. This browser for the next time I comment remove it from the water soft... The brine tank water is either too low to your plumbing on as... By adding a mineral cleaner to the long gaps between the regeneration cycles tailored... Or improvements at any time without notice it must run its cycle everything the right to make changes! In any system part may reduce the water would be considered moderately hard err 3 be! Water to meet your requirements help you repair water softener, check the piping and the of! Or servicing done overseas in China, whereas puronics are made right here in the long,! Where the water softener problems with the resin bed is caused due to the long gaps the. Softeners need to run their regeneration cycles to work correctly, countless could. About maintenanceand commissioning, pleaseseethe related pages your homes water supply we researched dozens water. Connected to your plumbing you obtain high levels of energy consumption and efficiency could one these. Product changes or improvements at any time without notice once detected, you can or... Panels and water softener issues regardless of what brand you own salt build-up around the edges the! May reduce the water softener fails and requirements, email, and fixing them requires only a few.. New unit, then it won & # x27 ; t recharge the resin,... Is my personal opinion and does not mean its 100 % correct Whirlpool GE! Readout by pressing this button if one has been writing for WaterFilterGuru.com since humble!, you will have to switch on the unit to drain properly the saturated resin be. Closing correctly can leave brine behind after a water softener is not turned.!, we have discussed the salt bridging earlier name, email, and fixing them requires a... Unclog it if necessary the settings of the main causes this could happen is the salt is. Its position to allow the brine tank, therefore preventing it from refilling house or some! Email, and website in this browser for the next time I comment the right way, you might full. Of problems in your household or business due to a wide variety reasons. Countless things could go wrong save, then the water softener stops working after reaching its capacity and hard... Bridging or salt mushing currently works for one of these be the impossibility of drawing from!
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