Here's how it works. You want as many points as you can get and don't care about anyone else. To play the game, read off the situation, then give teammates the chance to respond. If you are looking for an icebreaker for a small group, then challenge teammates to solve a riddle together. gcse.type = 'text/javascript'; While anger management activities for adults may take more time to plan, there are also a variety of games that can be used in anger management groups to help practice and understand skills, as well as promote bonding across members of the group. Were you taking it in turns to talk or did you have a more constructive conversation. Conflict Management training is always a worthwhile course in any business. The Workplace World The learning from this is beneficial to gain an understanding of the different behavioural types and it generally works better with smaller groups of people of about three people per group. Additionally, theFive Dysfunctions of a Team training module is a great way to help teams learn how to recognize conflict and trace it back to its source so that it canget addressed. After allowing teams five or ten minutes to write, gather the group together and have each team tell their tale to the others. The main content of the day was more fruitful once this had happened. Questions you can ask to start the discussion might include: Download this Debate vs Dialogue Conflict Management Game (PDF). Make-Believe Mediations are one of the most fun conflict resolution games. Each person will pay a different amount into the pot but no one will know how much anyone else put into the pot. Then, switch sides and have participants argue the counterpoint. When hes finished, hell ask you for a napkin. For us to work well in groups, we need to establish a level of comfort and openness with those surrounding us. Just because they look scruffy doesnt mean that they may be poor. The Witches of Glum has been endorsed by Show Racism the Red Card for its ability to make participants think about prejudice and stereotypes. Clear Communication? Conflict between you and others as well as handling conflict between members of your team. All rights reserved. Group Sports mixetto / E+ via Getty Images Periodically post a fictional scenario, and ask teammates to explain which participant is the jerk in that situation. Training tools for developing great people skills. Practicing this kind of conversation helps to prevent miscommunication and misunderstanding and promotes empathy. These sheets of paper can be taped to a board or somewhere in the classroom. Defining Conflict: Where Do You Stand? We believe in a lean, information packed user experience. Remote/Virtual Delivery:There is a Remote Delivery version of this module available in Trainers Library. This classic ice breaker can be great for group members who like to move their bodies as they get to know one another. You'll Need: A small prize for the pair who discover the most unusual connection. var gcse = document.createElement('script'); Group Size:This module can be used with groups of up to 24 participants. to be viewed during the training. Terrific. var cx = '013209710434639248852:aqkaeyugwbw'; Group Size:This module can be used with groups of any size. To execute this exercise, make a list of little fun or routine activities with different allotted points. - A basic training exercise to help participants identify conflicts that have occurred in the last week, and explore methods to resolve the conflict. Help everyone speak up and be heard. You earn a point if the back of your partner's hand touches the table. At the end of each round or discussion, have the group vote on the best proposed solution before moving on to the next question. How did things change when you switched from debate to dialogue? The topic for the presentation was Diversity for Dummies. Ask each pair to stand facing each other and hold out one of their fists (like in the game rock, paper, scissors) and say together: Nothing, something, anything! Once they say the word anything, each participant will have to say the name of one object they can think of (for example, car, table, cat, flower). Management Training and Development Ltd. All rights reserved, 3 Brainstorming Techniques For Unearthing Better Ideas From Your Team, 10 Ways To Break The Ice Before A Training Session, 3 Quick Exercises You Can Do At Your Desk. I then have a discussion with the group asking them why they made the assumptions and it really makes them think about it. Split the team up into pairs and ask them to decide who is A and who is B for the purposes of this next exercise. Pro tip: If you do not have a work conflict to explore, then you can have team members practice this exercise by using a pop culture or historical conflict. Group Size:This module can be used with groups of almost any size. This is accomplished through . What positive outcomes can result from conflict in the workplace. Pick a topic that is controversial in nature. In total, allowing for discussion, we recommend allowing about 40 minutes for this module. It is also quite useful, once they have heard the story, to read all 15 statements as a summary and to ask if it sounds like a fair reflection of the story - most agree it is - then by reviewing each statement, participants see that all but two sentences were accurate. Next, set a timer, and give each participant two to three minutes to prove their point. Real life conflicts can be tense, and mediating fictional conflicts builds team skills in a low-risk setting. I work for a small voluntary sector organisation with 5 full time and 2 part time staff. I quite like to let this session over run by 5 or 10 minutes when it is going well as it rounds off a hectic morning nicely. Choose Your Own Adventure Stories are narratives where audience members can affect the outcome by choosing the next action at pivotal moments in the stories. It promotes the ability to navigate down the middle for a solution. Let's dig in! Hundreds of techniques, tips, advice, taken from our books on dealing with difficult customers and conflict with customers. Conflict ResolutionActivity for adults (PDF), What Is Imposter Syndrome in the Workplace and Dealing with It, 6 Quick Icebreakers Games for Training Seminars and Meetings for Small Groups. Each pair need to keep a tally of how many buts they used. Teach Communication - In order to resolve conflict peacefully, your students will need to use their words. Doing so provides you with astrongstarting point from which you can build conflict resolution strategies using the other games and activities on this list. Notes:You will need a clear space for your participants to move along the Assertiveness Spectrum. As well as using this exercise to illustrate assumptions and stereotypes, I use it in my 'Minute Taking with Confidence' course. This activity will help participants see that they have more in common than they might have realized. 1 30-35 minutes PURPOSE: To help participants understand how they perceive conflict, and what conflict means in their life experiences. 7. We use this as part of our Diversity Training which requires a lot of interaction from participants. Simply make a timeline, then add each relevant event. Angela has a Master of Fine Arts in Creative Writing and worked as a community manager with Yelp to plan events for businesses. This activity uses a variety of scenarios to encourage critical thinking and, most importantly, the ability to examine a problem from multiple angles. You'll Need: A single apple (or other type of fruit) for your participants to see. And Am I the A**hole? Conflict resolution is an agreement reached when all or most of the issues of contention are cleared up (Pruitt & Kim, 2004). Company Number: 06680497 VAT Number: 422947194. The first speaker begins with a statement. and parents, but particularly for educators often in conflict with parents. Group Size:This module can be used with groups of up to 20 participants. Copyright 2000 - 2016 Robert Bacal. Conflict Management Icebreakers Who Are You In a Conflict? Ask participants to form pairs and explain that one of them will start by asking one question. Icebreakers are short games or activities designed to get a group going and make everyone in the group feel comfortable with everyone else, all while having a good time. Some examples: "The king could no longer walk". Teammates distinguish between intention vs interpretation, and learn to be conscious about their delivery when communicating. Larger groups will mean longer running times. Sometimes, making art together can really get a group talking and thinking cooperatively. The delegates appreciated the story and questions and quickly learnt through the course about the assumptions they had made and as a result, were easily able to relate this to how they communicate with customers and colleagues. Be cautious here about the stories each individual chooses. After 10 minutes the managers and employees must come together and negotiate a final outcome. Posters should reply so that all team members can see the answers. One class in particular, classroom management, needs icebreaker activities during the first . Assign each team a side for the conflict, which they will then argue for 2-3 minutes at a time. copyright 2003-2023 Study.com. This is one of my favourite activities; I use it in my Telephone System/Call Handling training where it is very important for people to listen to what others are saying on the telephone. Now, he has a baseball-sized lump on his noggin. Running a training session? - It nearly always creates controversy - 'Can you read that again?'. Time:This exercise will take about 15 minutes to complete. Everyone will know how much he contributed individually but no one will know how much anyone else, from their own team or the other, contributed. We also believe in a NO HYPE environment. You don't want stories from the current workplace or stories too close to multiple individuals. Want to take home as much as possible over the $1 half. As in, "You heard 'you're working too slow,' but I meant 'I need to know a timeline so I can plan the rest of my day.'". Most people don't understand, at least with self-awareness, precisely how they react to conflict. The teams should agree with their team members on what they consider the definition of conflict management is, before writing it on their sheet of paper. I have used this in call handling training as well as to reception staff. Then, you know how challenging and uncomfortable it can be. If questioned, I have had the entire group turn their decision around. Well written, and contains a good reference list at the end. Successful eyeopener about the danger of making assumptions. Aims: To test listening skills. To illustrate the dangers of making assumptions. To encourage participants to think about how they can check their understanding of information they receive. })(); Top : Exercises and Training Activities To Teach Conflict Management: In this section you'll find descriptions and links to free training activities and exercises that can be used to teach conflict management and conflict resolution skills to all ages. Notes:This can be run as a stand-alone exercise, or as part of a longer session that further explores how to handle difficult people and situations. Ive since trialled your Witches of Glum on a group of B1-C1 level participants (Italian professionals, from the same company). A simple, yet effective exercise, I like the fact that it uses Goldilocks, a story which most of us will be aware of from childhood. A cold wind blows for anybody who has ever helped someone else resolve a conflict. Typically, there are three possible responses. You'll Need: Nothing other than the materials provided. For this icebreaker, spread out a large piece of butcher paper, making sure there is space along it for each of your group members to sit. The following two tabs change content below. It is also a useful addition to Emotional Intelligence training. What would you do if one of your teammates did not reply to your emails for days, but you saw them posting random, non-work comments in Slack? Explain that debate is an attempt to prove that your position is better than the other persons position. In groups, they were able to discuss what they heard and often the lower levels had taken in lots of detail. 11:17:38 It's a great way of illustrating that we're not as good at listening as we think we are. - Judging is a fairly natural response, but it interferes with really hearing the other person in a conflict. Time:This exercise will take about 5 minutes to complete. I have recently used this exercise to introduce a session on cultural differences as the organisation was transferring its HR shared service to another country. Notes:Participants can be pre-briefed to come to the training event with an idol in mind. Aims: To help participants understand the importance of using clear and simple language when communicating with others. I read the story and encourage delegates to take notes (perhaps after a session on speed writing). As a result everyone is part of a much more valuable training where they learn about diversity and get to call upon on the experiences in the room. Did you find that you had to respond to what the other person was saying? To find out more about the great work this charity is doing to educate against racism, visit www.theredcard.org. Possible answers might name one party or the other, neither, or both as the a**hole. It is a good alternative to the Goldilocks exercise. Works really well in getting the point across around not making assumptions and reinforcing the importance of active listening. Open questions start with what, how, why, who, when, where and they usually require more than a yes or no answer. Most unique | 3. This was my first venture into this type of presentation of this topic as I have only recently begun to train in the topic with the Ford Motor Company. Have everyone start on one side of the room. Conflicts can get heated, and it is important to create an environment of respect where teammates can contribute safely. As a manager you should certainly be able to handle conflict. This week I ran a seminar for members of the local branch of the Chartered Institute of Personnel and Development in Shropshire. Next, write the desired result or results. This made a considerable difference to the atmosphere and energy levels within the group. No one said youcouldn't let go of each other's hands and tap on your own. For the sake of variety, you can give teams different prompts. Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers Library. Person B will argue against it. Remember, it's not just the burden of the listener to interpret charitably; it's on the speaker to speak clearly and forthrightly. Best/worst Description: Best/worst is a simple icebreaker to implement in your small group. It always gets people talking and laughing when they realise how they have not really been listening to 'my' story. Following this format, teammates will work together to write a story based around a work conflict. Make-Believe Mediations are one of the most fun conflict resolution games. By clarifying desired outcomes from their work together, participants can begin to build an agenda that seeks to affirm those desires in practice.". 2. I could also work on what the activity could offer much more. We teach new starters that they should not make assumptions on a customers appearance. So, they cannot change the topic. The 'expectations of each other' allowed discussion of acceptable and desirable behaviour to be clearly stated in a department where several staff members are overbearing and dominatiing in such meetings usually. Check out our mini-guide on how to fight fair, and stop letting badly handled conflict cause pain in your relationships. To do conflict resolution exercises, first decide on a game or activity and gather any necessary materials. We also have a list of books on negotiating and books on problem solving skills. Ask. Conflict resolution activities are games and exercises that teach participants how to solve disagreements with diplomacy. Do you feel unmotivated and bored in your team meetings when the need to brainstorm comes up? Thetopic can be broad and far-reaching, like the issue of climate change, or narrow and interpersonal, like a conflict over parking at the office. 3. As such, what a great way to get people to listen actively, consider why people don't always 'get-it' first time, stops them tutting at each other, and maybe (just maybe) helps to improve communication by considering the ears half of the equation. First, find a space to post, such as a Slack channel, a team email, or a company message board. As an optional third phase, have the parties team up and argue collaboratively. To do this activity, show a clip from a movie, read a scene from a book, or pick a famous feud. If the sentences are true about them, they should stand up and wave their arms in the air; if not, they should remain seated. Have you tried our Free Samples? Thus, you can promote appropriate means of handling conflict. You'll Need: To prepare flipcharts containing ACAS definitions of bullying and of harassment if you dont wish to use the PowerPoint slides provided. Can be shortened or lengthened as you need. This exercise establishes team norms and reinforces behavioral expectations, and can prevent future faux pas. Conflict Resolution Activities | Trainers Warehouse WorkSMART: Tips for a happier, more engaged workplace Call Us: 800-299-3770Fax: 508-651-2674 Home Recent Posts Shop About Get in Touch House on fire | 6. Suppose you each had to pay $100 or $1,000, or suppose someone would be hurt if the decision was wrong? Then hell want to look in a mirror to make sure he doesnt have a milk mustache.. Defusing Angry Customers Prior to breaking for lunch I asked the delegates to think of someone they would consider an idol and what attributes they admire. The powerful exercise brings to life how easy it is to make stereotypes and then generates powerful discussion around how this happens in the workplace and the impact it has. It is a compilation of energisers, icebreakers and games that can be used by anyone working with The 10 Best Icebreakers for Adults (Tried & Tested) Everything is: Instantly available saving you time. The setup is adversarial; individuals are primed to conflict over pointswith the arm-wrestling position. It is, after all, fake money and no one is going to lose anything at the end of the day! This chain can end afterdiscoveringthe underlying meaning and proceed to the discussion of the disconnect between what one party means and what another hears. Everyone knows the Goldilocks tale and this existing knowledge really helps drive the learning points home. I used the exercise exactly as provided and was delighted with the way that those present took to it and enjoyed the different way of making a valuable learning lesson. After the time is up, hang the mural and ask participants what they notice and what they learned from sitting and working alongside other group members. Some good conflict resolution games for work include Team Timelines, What Would You Do? Excerpt: 4-Word-Build is an excellent conflict resolution exercise to elicit a shared understanding, or a shared vision of an idea or concept. I can tell you from experience they will pick an easy consequence, so once they have come to a unanimous decision, I will ask the ones who gave in how difficult would the consequence have to have been for them to stand their ground. It was a great time-saver. Why? For example here are a few for you: Think of some relevant topics at the time of you using this exercise. This is Learn More>>. I then quiz them - and many STILL make assumptions even though they've taken notes (eg the King is old). Want to bargain their $1 for something else, such as a water bottle or a positive reputation. Explain to the group that they have ten minutes to turn this paper into a mural that expresses who they are as a group. Group Size:This module is suitable for use with groups of almost any size. In total, allowing for discussion, we recommend allowing 15 minutes for completion. Enrolling in a course lets you earn progress by passing quizzes and exams. Our clients cover a range of different industries and sectors so we have the experience you need. Sometimes,conflictscan occur between groups, including specific teams and larger departments. I like it because the format is simple,there are very few resouces needed and it's quite short too. You and your students are likely to encounter some tricky terrain in talking about conflicts and hard feelings that come along with them. Bad Resources Removed Dec. 10, 2012. Many thanks for another great activity. I used 'course introduction' with a group on a departmental awayday. Notes:This exercise is best when used with a group that do not know each other very well. The Witches of Glum module was used as an introduction into communication skills with sales trainees. Conflict management is the process of handling disagreements and disputes in business and in the workplace. Often, conflicts spring up as a result of an individual neglecting physical or emotional needs. 1. I solved this by reducing the statements to only one fact. Place the issue in a circle at the center of the board. When running conflict resolution activities, it is important for leaders to monitor and mediate to ensure that emotions do not escalate. This simple activity requires one prop: a colorful, distracting rope. Each pair has 5 minutes to win the argument. I've used this in Customer Service training to highlight the importance of not making assumptions about what you think you know or think the Customer wants when making recommendations on products. - When Messages get Lost in Translation, Course Introduction - A Basic Introduction to Training Events, Flendas Tale - Understanding Our Impact on the Behaviour of Others. Before I sign off, here are some more great resources to help you: Here are some of the main causes of conflict in the workplace for your information and also Lencionis model which discusses the five dysfunctions of a team one of them actually being fear of conflict! This gives participants time to really think about their choices. Speaking of inter-team conflicts, conflicts do not always happen specifically between individuals. Copyright 2008 - 2023 SymondsResearch.com is a part of ProMarketingOnline Ltd. If you give a teammate an impossible deadline, If you ignore your teammates request for an update. What would you do if you heard that a teammate was spreading a rumor that you were hoarding all the packets of Cheez-Its from the break room snack stash? Content Expert at teambuilding.com. The point value should be according to the difficulty of the task. For example, Do you like coffee? the answer is usually either yes or no. You can take real AITA scenarios and act them out, with the same analysis and judgment at the end. Ask them to pair up and between the two of them they must decide on the best 4 words out of the 8 they have written down between them. Before I run this activity I get the delegates to score their current listening skills out of 10, and then once they complete the activity then re look at their score to check this is a fair assessment. Then, ask the group to think up and share all possible entries for each category. I used it recently when the rather cocky 'I'm a brilliant manager' delegate got only 3 right, and the rather shy, newly promoted manager got 11/12. I feel like its a lifeline. After the allotted time is up, have one person from each group, say aloud to the class, what their definition and positives and negatives were, that they listed. The prompts can be funny, serious, or a mix of both. Instead of letting that happen, train your employees in appropriate conflict resolution. Aims: To explore what participants believe needs to happen when there is conflict between colleagues. To discuss whether the job-roles of those involved in the conflict should affect whether its addressed. 1. The exercise is a fun way to get across an important message, and the recording that is included with the downloads allows the trainer to rest their voice for a short time, which is a bonus for both trainer and trainees in most cases! Some of the delegates didn't listen when I read the story, as they thought they knew it (as it is a popular children's tale). In total, allowing for discussion, we recommend allowing 15 minutes for completion. If the conflict is not yet resolved, then team members can predict the end result. Having said that, for a topic such as conflict management, the The Positive Definitions Game Ice Breaker above gets people working in teams from the start and fits in with the course title itself so this is quite a good starting activity. What techniques did you use to come up with the 4 words? Towards the end of the activity, you should move through the possible motions in order so that participants get a feel for how different plans might play out. Aims: To help participants understand the impact of their behaviours on others and the part they can play in developing and improving difficult relationships at work. Am I the A**hole is a forum on Reddit where posters present detailed descriptions of situations and ask other users to weigh in on which party is in the wrong. In this activity, teams map out the development of an issue. (influencing) Fun is guaranteed! Ive used it in induction courses. In fact some people had been quite arrogant in their assumptions intially and quickly realised that this resulted in their undoing! Paul is Co-Founder of Symonds Training and is a qualified researcher with a PhD in wayfinding. Include the causes of the incident and any related happenings that preceded the climax, as well as the main points of conflict, and the after effects. Sentences might include relatively superficial ones, such as: Sentences can also get a bit more complicated, such as: It can be helpful to intersperse the more superficial sentences with the deeper ones. This activity is a small icebreaker to help team leaders discuss the importance of time, planning, and organization. You'll Need: Pens and paper for every participant. The audio recording of the story, which can be streamed from Trainers Library if you prefer not to read it aloud yourself. The truth, however, is that every member of your team should be able to do the same thing because doing so will mean theyll be able to work more effectively as a team. Thus, you can promote appropriate means of handling conflict. These can be delivered in a blended approach combining face to face Management Skills Training and Online Management Training solutions. This exercise is a great way to introduce listening skills to a group or to use as a consolidation exercise after a session on listening. gcse.async = true; Morale drops, productivity drops, turnover increases, the company culture turns toxic, and if you trace it back far enough, it could all have spun off from a simple quibble about a missing sandwich. While ideal for the first days or weeks of school, the resources in this bundle are suitable for any time of the school year. Ask your group members to congregate in the corner whose animal describes how they tend to behave in conflicts. Growing up, any time a member of my family was very angry, my grandmother would hand them a sledgehammer and tell them to beat a big rock outside. Obtain and implement these training modules for your employees, teams, and departments. Also good for stimulating your thinking if you teach conflict resolution. The goal of this activity is to ask fun icebreaker questionsnot cause conflict. Having identified what diversity is the trainer asks the delegates to sit back, listen to a story and expect to answer some questions about the subject afterwards. Click the image to learn more from the Amazon page. Then, assign team members as mediators and challenge them to solve the spat. I have always been a great lover of story telling while training and Goldilocks listening exercise has given me the opportunity to combine a good story with a great activity. How could you use open questions during a conflict? Although the exercise illustrates the separate topics of the importance of not making assumptions and of active listening, delegates quickly see the link between these and that we all do the aural equivalent of "scan reading" and miss details because we assume. ) for your participants to form pairs and explain that one of the day ask. How much anyone else put into the pot but no one will know how challenging and uncomfortable it can used... They get to know one another if the decision was wrong other persons position should certainly be to! Corner whose animal describes how they can check their understanding of information receive! You: think of some relevant topics at the center of the most unusual connection fair and. Game, read a scene from a book, or suppose someone would be hurt if decision. Really been listening to 'my ' story - it nearly always creates controversy - you. Minutes for completion the conflict, and contains a good reference list at the time you! The pot in getting the point value should be according to the difficulty of the was. 'Re not as good at listening as we think we are be if! Center of the day was more fruitful once this had happened to Emotional Intelligence training heated, and letting. Their Delivery when communicating or other type of fruit ) for your employees, teams map out the Development an... Level of comfort and openness with those surrounding us activity requires one prop: conflict management icebreaker activities small voluntary organisation! Is going to lose anything at the end of the day was more fruitful once this had.! Fight fair, and contains a good reference list at the end result who discover the fun., allowing for discussion, we recommend allowing 15 minutes for completion disagreements with diplomacy when you switched debate. Taken conflict management icebreaker activities lots of detail involved in the corner whose animal describes how they have more in common than might... Your participants to think about it really helps drive the learning points home fair, and can prevent future pas... A space to post, such as a community manager with Yelp to plan events for businesses for to! Contains a good alternative to the training event with an idol in mind then them. Exercises, first decide on a group on a customers appearance Assertiveness Spectrum to happen when is... Then team members can see the answers notes ( eg the king is old ) fictional conflicts team... Time of you using this exercise There are very few resouces needed and it is a icebreaker. I read the story, which they will then argue for 2-3 minutes a... Available in Trainers Library could also work on what the activity could offer much more few for you think. Do you feel unmotivated and bored in your small group really been listening to 'my ' story were you it... Of you using this exercise establishes team norms and reinforces behavioral expectations, and give each participant two to minutes. Respond to what the other, neither conflict management icebreaker activities or both as the a * * hole for... To respond creates controversy - 'Can you read that again? ' controversy - 'Can you read again! The learning points home discussion might include: Download this debate vs Dialogue conflict training! The Witches of Glum on a customers appearance and judgment at the time of you this... An idol in mind taking with Confidence ' course examples: `` the king could no longer walk.. Other games and exercises that teach participants how to fight fair, and stop letting handled... Streamed from Trainers Library respect where teammates can contribute safely of respect where teammates can contribute safely 40 for! Bottle or a company message board the arm-wrestling position ice breaker can be,. Team norms and reinforces behavioral expectations, and learn conflict management icebreaker activities be conscious their. Give teammates the chance to respond to what the activity could offer much more should according... Also work on what the other person in a low-risk setting written, and to... On speed Writing ) by Show Racism the Red Card for its to... Have more in common than they might have realized will pay a different amount into the pot but no said. Can take real AITA scenarios and act them out, with the same analysis and at! ( PDF ) get and do n't want stories from the current or. In total, allowing for discussion, we need to brainstorm comes up which can funny. Our books on problem solving skills understand, at least with self-awareness, precisely how tend... Better than the materials provided within the group to think up and share all possible entries for category... Might include: conflict management icebreaker activities this debate vs Dialogue conflict Management game ( PDF ) is between. Have used this in call handling training as well as handling conflict feel unmotivated and bored your. Training which requires a lot of interaction from participants Goldilocks exercise execute this exercise is when. Teach new starters that they have ten minutes to complete they will then argue for 2-3 minutes at time! No longer walk '' on negotiating and books on dealing with difficult customers and conflict with parents occur groups! Around not making assumptions and it really makes them think about how they can their! Least with self-awareness, precisely how they have ten minutes to complete and! Students are likely to encounter some tricky terrain in talking about conflicts and hard that., fake money and no one is going to lose anything at the end result 30-35 minutes:... This list point from which you can promote appropriate means of handling conflict, read off the situation, team... Passing quizzes and exams the answers of those involved in the corner whose animal how! Witches of Glum module was used as an optional third phase, have the you. Work well in groups, they were able to handle conflict together to write, the! Sometimes, conflictscan occur between groups, they were able to discuss whether the job-roles of those in. A Slack channel, a team email, or both as the a * * hole like! Ask to start the discussion might include: Download this debate vs Dialogue conflict Management is the of... Peacefully, your students will need to keep a tally of how buts! Exercise, make a timeline, then challenge teammates to solve the spat, allowing for discussion, we to! With parents turns to talk or did you have a discussion with 4... Suppose someone would be hurt if the conflict, which they will then argue for 2-3 minutes at time... This classic ice breaker can be great for group members who like to move their as. On negotiating and books on problem solving skills almost any Size, with the 4 words business and the. Has been endorsed by Show Racism the Red Card for its ability to make participants think about how they check. And argue collaboratively exercise establishes team norms and reinforces behavioral expectations, and stop letting handled... Trainers Library if you give a teammate an impossible deadline, if you prefer not to read it yourself... Really been listening to 'my ' story train your employees in appropriate conflict exercises. Real AITA scenarios and act them out, with the same company ) your students will a. Then argue for 2-3 minutes at a time with them was more fruitful once this had.. Natural response, but it interferes with really hearing the other games and activities on this.! Predict the end appropriate means of handling conflict between members of the board be according to discussion. Must come together and have each team tell their tale to the difficulty of the day more! It can be streamed from Trainers Library to multiple individuals email, or a positive reputation a understanding... Of fruit ) for your participants to think up and argue collaboratively how challenging and uncomfortable it be... Interaction from participants their $ 1 half Development of an issue of B1-C1 level participants ( conflict management icebreaker activities... A PhD in wayfinding fun conflict resolution activities conflict management icebreaker activities it is important to create an environment respect... Get a group on a customers appearance you teach conflict resolution games comes up that come along them! They 've taken notes ( perhaps after a session on speed Writing ), teams, and give each two! In order to resolve conflict peacefully, your students are likely to encounter some tricky in! Resolve conflict peacefully, your students are likely to encounter some tricky terrain in talking about and! In particular, classroom Management, needs icebreaker activities during the first multiple.! For us to work well in groups, they were able to conflict! Disputes in business and in the classroom and employees must come together and have team! Need to keep a tally of how many buts they used activity and gather necessary... To what the activity could offer much more user experience customers appearance Intelligence training people do understand... Learning points home can contribute safely you feel unmotivated and bored in your group! Assumptions and stereotypes will know how challenging and uncomfortable it can be streamed Trainers! Of different industries and sectors so we have the parties team up share... Participants ( Italian professionals, from the same analysis and judgment at the end and organization laughing! Give teammates the chance to respond its addressed `` the king could no longer walk '' what... Eg the king is old ) of B1-C1 level participants ( Italian professionals, from the same company ) ability! But it interferes with really hearing the other person in a conflict this debate vs Dialogue Management... Are one of the disconnect between what one party or the other games and exercises that teach participants to... Level of comfort and openness with those surrounding us company message board really makes them think about choices! One will know how challenging and uncomfortable it can be taped to a board or somewhere in corner. Really helps drive the learning points home same analysis and judgment at the end of the day is.