These were guaranted rentals for which we would receive $5000.00 each one in December of 2014 and the second at Easter time in 2015. The 90 minute presentation turned into a 3 hour ordeal. Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. The lady from mexica Betty said if I cancel I can not get money back. Click here to get notifications about new complaints of El Cid Vacations Club. Anyone here decided to voluntary forclosed their timeshare? The next hearing is scheduled for February. If anyone has more info on trying to get out of this or any help, we would appreciate it! My name is Pedro. The properties are beautiful and the stay excellent, but our experience is very painful and increasingly costly with no benefits. Has anyone had any luck getting out of this? The sale was done fraudulently and as such is invalid. This review was chosen algorithmically as the most valued customer feedback. They stated they would pay off Wyndham for us which is $25,000 so we went over that bill and now theyre saying they gave us a credit for that towards that which we never agreed to a credit we thought we were paying it off. The complaint has been investigated and resolved to the customers satisfaction. Pedro. Then I could only use those rollover points at the El Cid Resort in Mazatlan! The Toll Free. That didn't do any good; I still have not received my refund of 10, 000 dollars and it's been a month. Finally the "sales manager" Rui convinced us by saying our upcoming cruise we planned with 9 family members could be used under our 308, 000 points. On five separate occassions, our time share presenter was brought back into the room to reassure us. Ventus at Marina El Cid Spa & Beach Resort; Ventus Ha' at Marina El Cid Spa & Beach Resort; Hotel Marina El Cid Spa & Beach Resort; Cozumel. El cid are beautiful resorts with locations in Mazatlan, Cancun and Cozumel. I bought and paid for the plan only to find when I tried to schedule my first vacation that what I was told was all a lie. What else can I do? Ventus at Marina El Cid Spa & Beach Resort View Hotel 3,182 reviews 0.2 km from Hotel Marina El Cid Spa & Beach Resort Free parking Pool All Inclusive 2022 Dreams Jade Resort & Spa View Hotel 14,114 reviews 0.9 km from Hotel Marina El Cid Spa & Beach Resort Free Wifi Free parking Top Rated All Inclusive 2022 I also believe it is illegal what they are doing, The termination policy says you have to satisfy 25% of the contract, original cost was 14, 000 and between a deposit and monthly payments we have paid them $6000 which is about 40%. You can if you have the right attitude. Mazatlan Sinaloa, El Cid Vacation Club Beware of El Cid Vacation Club - They Promise Anything to Get Your Money Mazatlan Sinaloa, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Well there fees are over 3000 a year and nothing about the bank or how well be able to access the money. They held the contract from us we had to keep asking then said we will not have access to the VIP website for three to four weeks, so we could see anything we just purchased which made us uncomfortable because when we purchased Wyndham they handed everything that day. ComplaintsBoard.com is a leading complaint resolution website on the Internet. the customer service Rep says no only 1 year of points will be allowed. Clients are sent the full contract on a CD to their home address. this costed us $16,000. Marco Rivera from the ower relations department stated that downgrade is not possible and the only solution is to continue the membership or loose $30,000 and pay an additional $4,000 for cancelling the memership. - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. Who is ED Magedson - Founder, Ripoff Report. This comment was posted by a verified customer. Feel free to contact me if you are a victim of this company. Jan 16 2023 10:30 PM They are not human. There's got to be a way for these thugs to pay for their crime. The gentlemen that sold us EL CID Resort made us believe we can cancel anytime that was a lie, that all the money we pay in dues goes into a back for flights, meals, or anything we would like to use it for. See 9,599 traveler reviews, 7,778 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. However, we were told that while we were free to cancel at anytime, we would lose our $5, 800 deposit. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. We would like this resolved as quick as possible please contact us to go over what we can and cant do against them. We signed up for there vacation program. Salespeople claim that the points have more value than they actually do for exchange purposes. My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. Our mauntancevoyments are without ckub wyndham and we can use the Wyndham resorts in the US too. Over the years we have used our points for travel to El Cid resorts in Mexico and we love the amenities, service and friendliness of the staff. When we attend, we already had a timeshare? When the date set to complete the sale of Festiva in the fall of 2014 arrived, nothing happened. Truly bottom of the barrel. Please count me in on this lawsuit. Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos: See 9,599 traveller reviews, 7,778 photos, and cheap rates for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. We told them within an hour that we wanted to cancel the contract. El Cid member services is nothing but criminals, fast talking scam artists, and bottom of the barrel when it comes to providing any kind of service. Fully met our expectations. All rights reserved. Picture to follow, On July 10th the family took a trip on Wydham so there was no charge for the room we werent sure why we need to attend a presentation since we own Wydham. Share your photos and videos with others to prove the truth of your words. They need to be SUED. Not true. Also, these points don't even get us one week in Mazatlan this year! We purchase an El Cids timeshare in Cozumel in 2004. to get to the million. Im in the process of trying to get out of my contract, which is paid in full. They are given to people who are traveling through other timeshare exchange programs or through promotional websites. We can basically take a huge yacht out for 1/2 a day for a few hundred dollars! We've already paid over $29,000 in payments and maintenance fees. My wife and I were told that all we had to do was visit and have a 45 minute breakfast. RCI says its not them and my wife calls El Cid she bounces back and forth. You pay and they take. My wite and I were kept in this small room and spoke to 4 different people trying to change our minds. They never sent any additional late notices, they just cancelled the contract with El Cid stating that we defaulted on the contract. The sale was fraudulent, making promises that you have not kept and in fact had no intention of keeping. Desired outcome: I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. We want to stop paying the monthly dues and mortgage but are afraid that they will ruiin our credit. Ontario, Canada 8 Votes Infinite privileges is the worst experience. Every year i have to transfef my points to RCI at a cost. My advice: go on vacation to one of the El Cid resorts and you will be very happy with your purchase. A Better Way Travel LLC. While signing the lady that was assisting us said when you walk out the door you will lose $16500 if you cancel that was a lie we tried to cancel, and they stated today that we can cancel only when we finish paying the contract off. The points for car rental program is no longer available. I am trying to contact an attorney to be represented and to stop paying this per month amount but do not want my credit ruined so have continued payment and have to do so for another 4 years per my contract. Golden Zone , El Cid Code RCV6489E-28 | Lot 4,815 ft2 | Construction 4,411 ft2 | 2 Floor | 4 Bathrooms | 4 Bedrooms | View: Golf Course View $500,000.00 Dollars (US) Print Calculator Compare Send this information to a friend We've paid 28%, not asking for refund, have not used any points. Copyright 1997-2023, Ripoff Report. Now HK$1,900 (Was HK$8,242) on Tripadvisor: Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos. ComplaintsBoard.com is a leading complaint resolution website on the Internet. As with every resort, there are variations on the food but I can tell you that I have been to many all inclusive resorts and the food at El Cid is miles above others. Read the contract carefully to see if it says anything about termination. 3 hours later, they were demanding that we purchase a time share. I was under the impression that you are required to pay the entire upfront fee but you can cancel the maintenance fees at any time. Find more than 36,418 complaints| Ripoff Report The things that he told us were part of a much-used scam. Rui Velosa a mangaer at El Cid in Mazatlan told me that I have a year to try out the program and if we are not happy a full refund is guaranteed. I, Bill Maxwell posted a compliant against El Cid Vacation Club. I have been finically ripped off and I will probably die before the 20 years are up. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. I can tell you that you will make out much cheaper with the timeshare. Imagine I am trying to book for a week in September but nothing is availabe but yet for high season months like August and Octobef to Dec they have availablity. Its a shame that this type of situations happens. We too bought a vacation rental from El Cid. http://www.mexicantimesharefraud.com/ We will be in our 90s at their rate. I have a similar scenario. Thank You! File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members. My friends can get the identical trip on Bookit for the same price. Wondering if a report is missing? Almost everything they tell you is not true. But be aware that you are paying, with maintenance and the contract cost, about $3000 a year for points worth $1640. We are in the same position with Elcid and trying to figure out our options. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. If you go to El Cid and enjoy your vacation and feel that this is a hotel system you want to frequent with the occasional "other", this one is perfect. El Cid la Ceiba Hotel de Playa. I purchased a time share with I already paid the loan but I am forced to making Maintenance payments for something that I am unable to used. Now we owe our home equity loan for the next 10 years and it was supposed to be paid off when we received our money for our Wyndham timeshare! general manager just kept saying trust me I am a man of my word well thats a lie. The help desk will not return any complaint calls. Original review: Feb. 27, 2023. - See 9,596 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. And the newest addition to the El Cid Vacations Club in Mexico is the El Anhelo, an eco-friendly, residential and resort golf community in Los Cabos. We would like El Cid to buy our timeshare points back expires 2028. 3. I finally called RCI who they are partnered with and they gave me an initial contact. cancel contract and refund money paid, I was told at the presentation I would be able to use my allotted points to book a cruise Now I am told that is not the case also I was told RCI was a part of the package This is no longer the case If my contract speaks to something I expect to receive it This was a expensive transaction for these people to be reneging on Stay away from El Cid if they believe they can change a contract after the fact, Desired outcome: We cant afford to lose 165000. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Because we upgraded over the years, we still have 14 years remaining on our contracts. We were with the sales agent for hours. We are in the same situation! This is not the fault of El Cid directly - buy is true that their sales people WAY oversell this benefit. You know all these things because we have told you repeatedly the lies we found out about, and yet are giving us a hard time about canceling. We HAVE NOT HAVE THE PROBLEMS these people are talking about, nor have our friends we have met there who have the They sent me a document but Ive asked them to revise it to include the El Cid letterhead and assurance I wont be paying monthly maintenance to Wyndam. I have not received any response to my emails to Rui and now Benjamin is annoyed with me on the number of calls I keep making to him? Imagine how much money they are taking away from me. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Advertisers above have met our They kept sending us to other websites and hinting at passwords and learning the system. I could go on and on. Almost always it is El Cid that ends up wrong. Per early termination clause we requested our contract be terminated which says can be done after paying 25% of purchase price. This comment was posted by a verified customer. Cozumel Quintana Roo Timeshare ripoffs: EL CID Vacation Club Cozumel, Quintana Roo Author: Haverhill, MA willing to lie about every aspect of the membership and not giving out the right information is beyond dishonest. Those of us who have been cheated are many. Dont believe all of the sales peoples untruths about being able to reserve cruises or travel to other destinations. Their customer service rep, a nice gentleman, promptly responded to and resolved our concern, restored some faith! Thank you. You can get MUCH better pricing for other vacations on your own. A very polished, blatantly deceitful presentation. El CID doesn't give you a copy of the contract that you signed. We were to receive $27, 000 for our exsisting Festival time share, EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. However, it hasnt worked out for us and I dont want to continue paying $150 a month until 2024. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so we've invested $700,000 in El Cid. El Cid ripped us of for about $60, 000.00 We went to El Cid Moro Beach for vacation and of course we got suckered into their presentation. Clients are sent the full contract on a CD to their home address. Comments on: El Cid Vacation Club Lawsuit Carolyn Nierman. I have been back to Maya Riviera with family and friends every year except for 1 when we couldn't travel and I can tell you that I have had an amazing experience every time. We have not met one person in 10 years that was not nice and everyone there smiles at us and is friendly and it is the cleanest resort I have ever been in and the food in terrific. Again, El Cid Ventus and Marina in Puerto are amazing properties where you will have a wonderful experience. Everything you need to know about vacation. this costed us $16,000. This is every year, either not the right point numbers, no point etc again the problem is almost always with EL Cid. Tom George, We have been members of El Cid Vacation Club for 10 years and we have many other friends we met at El Cid. Thanks, They only have resorrs in Mexico and one or two in Europe. We have paid $30,000 so far. When I tried to book my first vacation I was told by the reservation desk that everything I was told was wrong! And now after reading all of this, I really want out now. Using our timeshare is not feasible for us so for more than eight months I am in trying to work with them to pay out the termination obligation and be done with them. in airfare credits. This post is not about the service received at El Cid. This never happens. Tell me how it is legal to factor in interest in a pay- off amount but not factor in the interest you've paid thus far. They will play hell getting any more money from me. Centro Comercial El Cid Mazatln, SIN 82110 Visit Website Email this Business (669) 989-6969 Customer Complaints 1 0 complaints closed in last 12 months Read Complaints File a Complaint. I tried Wyndham but they were no help. 1. They said we wouldnt have a payment for anything until October 2022. Login to Your Account. El Cid Granada Hotel and Country Club is located between the Pacific Ocean in Mazatln and the rugged Sierra Mountains. Although we always love being at their resorts in Mazatlan and Puerto Morelos, we have an extremely difficult time getting a reservation booked. Security Center. For the most part El Cid help is very rude and refuses to transfer to a Supervisor. What a nightmare! El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! I am paying a product that I am not using. A cruise to Bermuda would cost me 50k in point to save less than $50.00 per person. Before signing your contract, assure you to read and understand all and each one of the points written in the contract. All El Cid resorts are fraudulent and scheme off innocent people. That goes for just about any timeshare system you buy into otherwise why would different people offer timeshares if they didn't intend for you to stay on their properties? We just got back on July 6, after our stay and they convinced us that this was a much better deal than Wyndham, which we had. Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. I am soooo upset that Inpurchase this timeshare. My husband ask the everyday I need something to look at to see what we just purchased. One-wayRound-trip. Don't ever buy from them! Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I would join a class action suit against El CID. I have emailed PROFECO but have not heard back, also contacted www.timesharescam.com who just sent us a contract but it could take up to 6 months, really do not want to have to pay. People way oversell this benefit more than 36,418 complaints| Ripoff Report in the fall of 2014 arrived, happened! Properties where you will have a wonderful experience Vacations on your own, Canada Votes. 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