I followed everything it said to do. So, I have got rid of v3 and downloaded Legacy. Same issue! Ugh! its been doing it, since I got it for Christmas! Some people say a new mouse fixed it or updating mouse drivers fixed it. Here is a list of a few things that are issues: I have restarted everything, made sure its all plugged in perfectly, the cutting mat is loaded, all of the settings, blade and images are correct. You can download it from the Silhouette America site. Everybody likes to be the most shocking star. I also only see a test cut button and not a cut button like all the videos show. Worked for 3 weeks, now this!!!! I have looked everywhereand searched tutorials and everything, but I dont have an offset button anywhere. Just a side note there. When the cursor looks like a knife, that means the knife tool is currently enabled. Gloria I am having the same problem with my new Silhouette Cameo, the weeding is the worst. Im having this exact same issue!!!! It looks so simple in the videos, right? I cut a little freezer paper, some scrapbook paper, and that was it. I have the same issue and its driving me insane. I have had the same problem. The standard blade is really not appropriate for anything thicker than typical construction paper. Had the same issue and it was MAKING ME CRAZY! I have been going back and forth with them on emails regarding the graphics, and they told me its a microsoft issue. Thanks for all of the information here. WebClick the left mouse button and drag a rectangle that contains just the region you want to zoom into. Any suggestions? I hope this helps. Have you found anything helpful on this issue? I have cut out really intricate doilies and other shapes, with no problem. Thanks!!!! I simply could not believe it. Try not to despair, your Silhouette will become your all-time favourite craft toolI promise! I turned off my machine for a while and replaced my blade, I really dont know why a dull blade would cause this problem. > And finally, where do the Trace and Offset fit in on a print and cut file. Usually, I write step by step instructions in response to every questions I get (which keeps me busy every evening LOL), but my husband and I are in the process of moving into a new house and everything we own (including my Cameo) is packed. VERY FRUSTRATING. First time using my cameo. I dont know what I am doing wrong. I did a mug last night and It took me 1hr to take the letters off the extra vinyl one by one PLEASE HELP ME!!! Thank you so much. Also, the blade cut a deep, long line on my mat and I think its too damaged to use again. If you dont see a black square on the line, then touching the tip of the arrow to the line of an image and clicking will create another point at that spot. Any one else have this issue? I am so aggravated. So, lets see if we can figure out a solution for your problem. It will outline your lettering and cut it out properly (you Os wont be blobs!). Hi i just had this problem! If anyone has any remedies I would be most grateful to hear them, I had this problem. It also recommends that you try simple shapes. make sure the cursor mode you would like to use is selected; press shift. I emailed Silhouette again & changed the settings etc as they suggested. Wow! Good luck and have fun with your new Cameoas soon as you get it!! Within the Offset menu you may start by selecting the offset action. It sounds like there might be a glitch in the software. My Cameo fails to cut along the right edge of every design, every time. please help!!!!! You need to trace it, then adjust your settings so all of it is yellow. My husband un did the blade compartment completely and put it back in and it worked. Hi there! The machine arrived and after seven hours all I ended up with were two frayed designs and after these, a gazillion error registration failed messages, despite having done everything right. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. STRONGLY considering returning for a cricut! Just purchased a Cameo and every time I try to open the software it just freezes at the initialization stage! You can click and drag to slice across a shape. cheers. My silhouette will not turn on either! Even downlaoded latest Software! Received the Cameo 3 for Christmas. Just create a line between the one you want and the others. But when I do that, it only prints the background colour and not the shape of the box even though I have the cut option on so that the lines should show while printing. Things will settle down, soon!! I am so thankful for all the tips and ways youve helped me troubleshoot Trying to make my first cut on my new Cameo 4 and Silhouette Studio Sends my image, but then stays stuck on processing. If so, are you following the instructions, carefully? All contents of Silhouette School blog is protected under copyright. There are times when you will hold down 1 or more keys on your keyboard and then click your left mouse button. I hope this helps. I have had this machine since April, but have never been able to get an intricate cut. Are you inserting the cutting mat so that the black arrow is facing into the Cameo? I have struggled and struggled with the left side to the point that my vinyl is starting to crumple. (I PLAYED AROUND WITH THESE SETTINGS AND FIND OUT 0.005-0.005 OR 0.009-0.009 WORKS GREAT), I CAN FINALLY SAY IM LOVING MY CAMEO LOL. Thanks! And am too scared to try the double cut feature again for fear if it jumping up onto the mat & breaking my 2nd blade. cardstock, the blade setting for which is 3, or 4 at the most. Also, when you refer to the white part, do you mean the white plastic casing around the blade? I placed a background colour covering the whole page and the design on top so that if it cuts, I wont have to worry about the alignment going wrong. Purchasing new cables, formatting my PC, uninstalling and reinstalling. I have wrote you on here, Facebook, and youtube and Now answer back. The other parts have no cuts at all. Then you can print and cut. Mine will not cut a perfect circle. working well on the legacy version now. You pay the same price. My mind isn't going to be (totally) lost today on this!! I dont know what else to do. I really appreciate you taking time to leave us some much-need blade advice!! Follow these steps: Press the Windows key + R on your keyboard. 3) if the connections look fine, plug a lamp or radio into the electrical outlet to see if it is working. I have got the same problem: I changed the resolution but I am still getting the calibrate message, anyone else experience this and have a fix? 2. Things like the measure tool require more than one click to operate, and if you hit the shift key or "c" key, it boots you out of the tool. In this case, you would just use the settings in the software to choose the paper size. Please note that these steps will remove the library (including any non-recoverable user created designs) and any Designer Edition license key present: Uninstall the studio program, then reinstall, what operating system are you using? It happened with previous computer but I just purchased a Mac and the same thing happened the first time. No amount of If you continue to use this site we will assume that you are happy with it. Here are some quick steps to update your graphics driver: In Windows Start type the following: "Device Manager" and start the Device Manager. After a few uses, it loses a lot of its stickiness and you may even find its not sticky enoughbut theres a solution for that, too. 1. I have a few thoughts and, if none of them fix your problem, then you should call tech support at Silhouette America. Is email scraping still a thing for spammers. You can hit the select arrow on the left then if it messed up something remember the undo or back arrows. The issue I havent been able to resolve, (thanks mostly in part to this wonderful site!) We would BOTH like the answer to this question. Hi, folks. I tried calling the help line but of course they are closed. Im a teacher so I cut a lot of letters out!! Come one back anytime, if you have questions about your Cameo or if you just need to vent!!! Thank you so much for your answers. HELP !! wow i just realised that u posted the same problem. Good luck!! Its a new mat, and a fairly new blade. But when its cutting its cutting the same design like a inch or half inch above the actual design, what can i do to correct this? Are you using the new Studio 3 software? Your problem is a new one! It wont load a mat, it wont cut, NOTHING. When cutting vinyl I dont use a mat and I just put in the vinyl. I have been searching and searching and you two seem to be the only ones experiencing this as well. 4. doubt, you have hit the nail on the head. OMG! Geographic Information Systems Stack Exchange is a question and answer site for cartographers, geographers and GIS professionals. Does anyone know if there is there some way to test this? important, i just bought my cameo 3 , while updating the firmware it froze for almost 5hours decided to shutdown it did not hence i removed the power code. Learn more I was making numerous stencils, all working fine, then it started cutting them all about and 1 higher then it showed on the screen. If your blade is not cutting anything, then you need to call the Silhouette America support number and ask them to send you a new blade. Did you ever find a resolve to the Design Edition and down arrow key? Here are some ideas that might solve your problem: 1) the firs trouble-shooting step is to close Silhouette Studio, turn off your computer and then turn it on again and open Silhouette Studio. Globug Ideas ArcGIS Mouse Cursor Stuck in Auto Pan / Continuous Zoom mode, https://community.esri.com/thread/53112?messageTarget=all&start=100&mode=comments, The open-source game engine youve been waiting for: Godot (Ep. I have never had this problem. Oh, I can really understand your frustration!! I babied that machine. Please help me.My right roller was moved over to the left. My question is could you still load/upload materials using the silhouette software(not using the panel). CAMEO3EXT_V120.bin (firmware update file) Anyone have any experience with this? Kindly also consult with my website =). When the cursor looks like a white arrow, that means you are in Selection mode. Example the a. I know a lot of my readers will need to access their download history at some point. Im still new to the Cameo, so I dont know what Im doing wrong. LOL!! I say its surprising because the Cameo sure can be finicky when you first start using it. Ive so far had it cut 1 circle out of a 300gsm card stock and thats it. I have to turn my cameo off and on between each new design whats going on? thanx for sharing. It turns on but it will do nothing else. 6) Are you positioning the paper squarely according to the grid on your cutting mat? What is worng?Thank you! I just got my cameo for Christmas and Im still figuring thgins out, but it gets easier each time. If these dont fix your problem, then you should call Silhouette America support team. I know we can isolate the problem! 6. Did youever get it fixed? I am not from the US I Bought the silhouette from amazon. I hope this helps. I have an idea about your double cutting problem. Rarely do I come across a blog thats equally educative and engaging, and without a If you enjoy Globug Ideas and find it helpful, please send me a postcard from your hometown. But, if it makes you feel just a bit better, Silhouette sent me three new blades, too (the one that came with my Cameo was defective). This will clear the memory and reset everything. I had the same thing happen with my mat when I first got my Cameo. I have over 9000 files which are now just a pain and waste of time and paper to cut. Check to see if you have two copies on top of each other. mines doing the same thing. And please note: I KNOW NOTHING ABOUT THIS SOFTWARE. You have the option to use the trackpad or an external mouse. Are you in Canada? ALSO It was working fine on the settings I had and this last two times I tried cutting out my image it would leave pieces of the picture on the cutting mat and mess it all up. please help love my cameo! Is this normal for the mat to be cut so deep from a simple cut? Note: This post contains affiliate links. Thanks for any input. Any one else have this issue? I bought a Cameo right before Christmas and finally got to use it or at least Ive been trying. Any help is much appreciated!!! Theyre nice fat letters that should work well for your purposes. Here are some troubleshooting tips: so disheartened Im sure its a simple user error. Click on the order and download it again. Ok i have a huge problem, when i do my designs and print and then send it to cut, the machine is not cutting properly, it is cutting through the design, dont know if its that the machine not aligned properly, but i set the registrations and it reads the successfully. Yes, I continue to have the same problems so I will uninstall an re-install the legacy version. Now, whattons of money, tons of hair pulling moments and I cant even get the machine to say Welcome. http://www.globugideas.com Same issues! We use cookies to ensure that we give you the best experience on our website. I have heard from a lot of new Cameo-owners lately, with a similar problem, and it turned out to be a defective cord. This happened to me & it means your window is not open all the way. In fact, they should feel bad for treating you disrespectfully. I guess, by now, you have read that Silhouette America was shipping Cameos with defective blades. You may have your speed setting too high. I hope it all works out for you. I have noticed that in the design program whenever I try to move an object either with the arrows or a mouse/keypad the object moves by 1/2 or 1 making it hard to align things perfectly. Im trying to figure out how to do that, because its a little bit different from a regular print-and-cut. hi i have been having similar issues with the blade not cutting through the card stock i have been using, I have been doing more homework on the blade depth settings, Found a good universal method for setting optimum blade depth, http://www.youtube.com/watch?v=Ws7EwSR-Z-Y. I left an extra 12 inches so the rollers would definitely have more paper to grab onto, but it doesnt matter. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. I go to printers/devices and remove my Silhouette Cameo. Gloria, Thank you a bunch for sharing this with all of us you really NOTE: I dont recommend using this tool as it can freeze the software. I am using 651 vinyl currently. Please help! Im not clear on what you mean by removing the writing from the templates. Can you please clarifyperhaps, send me a photo by e-mail. And if i proceed with the same project to cut other colors of the box (folding part) it starts to cut even lower and cutting mat is falling out from the back of the machine You arent suppose to move the left white roller. Any ideas?. I hear people say how much they love their Cameos, but I HATE mine, which makes me sad, since I see such potential! Thanks for the reply, Nick. P.S. Three weeks prior to ordering my Portrait I downloaded the Studio v3, determined to get to grips with the software before its arrival. WebThis tutorial shows users an overview of Tracing in Silhouette Studio 4.0. I suspect a manufacturing defect, as the cutter, otherwise, turns on, allows touch pad control, but is not detectable by WIndows, hence, is basically a useless (except as a doorstop) device.. Absolute Disaster Horrible Nightmare is name of this machine. What to do? Let me know how it goesand, good luck!!! Recover any previously downloaded content as directed at http://www.silhouetteamerica.com/faq/solution/249 As for the problem with the last letter being all messed up, we need to determine if it is a mechanical problem with the Cameo or a computer-related problem with the software: 1) When you say the last letter is messed up, do you mean the blade is tearing the contact paper? I did this in reverse today had had no blade at all when i turned it. :o), Your email address will not be published. Okay, so lets start with your blade problem (Has helped me several times recently with several different programs.). Did you try my other suggestions? Im sure theres an easy answer, but I cant for the life of me figure out what it is. This function can be really helpful if you are zoomed in and need to move from one part of your design to another. Any suggestions? In the manual it mentions the Save to SD applies to the SD and Cameo models only, so there must be Cameos with SD. The scroll wheel in the center helps you move your view. Someone help me! And it would slowly deteriorate as it progressed, not cutting all the way through and sometimes missing cuts all together! And, as they say, if it aint broke, dont fix it!! Can someone help? I was about to go nuts- thank you for making this a quick fix, LOL! Download and install the latest version of Silhouette Studio from http://www.silhouetteamerica.com/software/silhouette-studio i have to Hi Gloria, I have had my new Silhouette Cameo for about 2 weeks. The only way to get chunkier letters is to choose a chunkier font, such as Arial Black or Cooper Black. Laptop computers typically have atrackpad mouse a rectangular area below the letters on the keyboard. To do this, hover over the line separating the areas until the cursor becomes the expansion arrows. I have an HTV emergency project and of course mine is doing this exact think. Well, thats annoying! Ive even gone as far as trying to hold the mat in place when it gets to the troublesome cut, but the cameo fought back and won! Fingers crossed, I know Silhouette America released an update to v.3, which fixes some bugs, but Im very happy with the Legacy version. When you select the Show Registration Marks option, you will see them appear on your screen over your cutting mat area. I have a number of problems with my cameo Any advice to what i could be doing wrong, or is this a common problem others are having aswell? I have also tried this with the newest version and the version it came with without luck. Only problem is I put one of the rollers over the black rings (moved ring to the side since I assumed it was a placeholder for one of the settings) in the middle and now its stuck. Welcome to the Frustration Club!!! In addition, don't forget to look for specific answers by using the Search Box on the blog. and it makes the lines wonky & not square. I hope you get thing straightened out quickly so you can really have some fun with your Cameo! Sorry it took me so long to answer, Im usually very prompt, but the holidays have kept me pretty busy. (My husband, the giant nerd, taught me thisand a lot more). Any advice? Thank you for posting this information! Thank you! I have a newer version of Design Edition (v3.8.64) and I am having the same issuethe down arrow zooms out rather than nudging the selection down. Thank you in anticipation of a reply. However, if I select a tool, I can't use it, and the hand icon is still there! Did anyone find a solution? However, last year Silhouette America introduced a 12 x 24 cutting mat for use with media such as paper and fabric. We are moving on January 3 and it has been pretty hectic here, with Christmas, two birthdays, packing and everything else that goes with moving. While trying to adjust the blade, maybe I turned it too hard and it went all the way beyond 10. _How to Use Silhouette Studio (Beginners), _Using Silhouette Studio for Roland Cut Lines, _Other Compatible Software Tutorials (AI, Corel, Affinity), http://www.mordocrosswords.com/2016/02/moves-it.html. 3. First, congratulations on your new Cameo!! Thanks for taking time to help us out on this one!! I was truly amazed at the intricacy of the cuts. The eraser icon on your screen may still be shaded, but it will go back to normal when you select another function. Ok, seriously frustrated now! It actually cuts a really thin outer trace and I hate it. This is awful, as I sell decals on E-Bay and my reason for updating was so that I could export all of my designs to a disk to put on my new laptop. I'm not a novice with this software but for some reason, I just encountered this problem.I don't remember clicking that button but it is fixed now thanks to your brilliant instructions!! ( since this is what brings in my income) Can any one offer advise? Lost. The latest problem is it is cutting the circles correctly on the edges but not the center of the image. Hope this helps. Good luck!! Also, there are lots of great tutorials on Pinterest that will likely be of great help to you https://pinterest.com/holyhelle/silhouette-cameo-tips/. Hi, Ivana, you can find the Legacy version on the Silhouette America website. Connect and share knowledge within a single location that is structured and easy to search. Its just a quirk of the software. My machine is doing the same thing! It left a couple of diagonal slashes in other places. When I open Silhouette Studio again, poof, everything is perfect. The only way to fix it is to restart the machine. Just focus on understanding WHAT is possible. Its because of those bands that it gets stuck and i cant find any tutorials on how to fix this. Silhouette American advised me to go back to the Legacy version. It doesnt do it every time either. Too captivated in SVGs and paper weights for sensible blogging right now, it seems , No problem, I replied to you by e-mail! Yes.. the Silhouette cameos have a SD option but it isnt the greatest for viewing the images afterwards.. I tried unplugging and re plugging and plugged it into a different outlet that I know is working. It just wont cut clean or all the way through. You can download the software free from the Silhouette America website, directly from your Silhouette Studio software. I actually had my Cameo for three months before I was able to cut anything at all. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Dedicated community for Japanese speakers. Im going through this same crisis! Send Silhouette an email and wait 2 days for a reply. My cameo stopped mid job and said complete and to unload and then when i went to re start it the studio froze so I unplugged the USB that connects machine to laptop and it was fine however everytime i plug my machine in to cut a design it stops responding and will not work , I have done everything that you would normally do in this situation including try to use different versions to see if they would work but nothing has please help I use this machine for my business, I have been cutting with my cameo for about a month now and it was registering fine then all of a sudden yesterday all hell broke lose. I will check out the possible mouse settings in Silhouette Studio right now and will get back to you if I discover anything new. I CANNOT find OFFSET on my program?!?!? Just wanted to offer my apologies for some of my late replies. Hi so we have an art creation machine(1200H) here and recently i noticed that the blade has a black band that moves blade left to right. This allows you to erase a portion of your design. I have to be doing something wrong. Can't find what you're looking for? And when I use task manager to close my computer goes crazy and everything starts flickering! Then I placed my envelope within the rectangle that I had printed onto the sheet of paper. Then I downloaded a new image and when I opened my cameo software to download it it says it cannot connect to the server. I wish I could tell you more, but I hope this helps. Trial and error seems to be the way it works with the Cameo. Ive recently bought a silhouette cameo and used it fine for the past couple of days but today I tried to click on the program and it brought up loads of error messages; runtime Error, Press OK to continue, Press Cancel to Quit. Or have you ever tried (successfully) cutting normal copy/printer paper and if so, with which settings? Its frustrating because you cant line anything up correctly! Then I thought Id be clever and try to replicate an image. When I cut it, it either cuts nice and smooth, but leaves out the inner letter like on O and e, Or it cuts the inner letters out, but the outside is rigid and doesnt look as nice. I love my cameo but recently it is driving me crazy!!! This recurs every time and i can never get a good cut out of it. Here we can talk about the Silhouette cutting machines, share tips, show off projects, and ask for help. Someone please help . Compatible with Win 10 my BUTT. Any suggestions greatly appreciated, select the lines as cut, not no cut as theres no blade,there used to direct your pen xx. My cutting mat looks like its a hundred years old. Watch this video, https://www.youtube.com/watch?v=jkyyHVg3kng. Once LCD on CAMEO 3 displays dark blue, the process is completed. Only major complaint I have is that the left side will not grab up my vinyl. Weird behavior, also on a setting of 3 it cuts through the material (vinyl iron on transfer) and on 2 it doesnt cut through, it barely scores it. Does Silhouette have a memory where you can open previously cut projects???? Good luck, Jenny, If prompted, complete the CAPTCHA and click "Enter.". 3. I am getting a server error when trying to load the software. You can get the latest version at Silhouette America Have you locked it by turning the blue handle to the right? Once you have the white roller set where you want it, be sure to push the blue handle back upthis locks the bar in place so that your cutting mat (or vinyl) wont slip around. Windows XP SP 3 x64 Not only will my mat not unload, but Im having issues with the cut alignment. Heres one for the bin received this brand new in box Cameo 3, set up exactly per the online instructions. Thanks, everyone, and good luck, Cathy. One post I read said that the image would need colouring in in solid colour to get the outline. Freezer paper, and that was it left mouse button and not a cut button like the... Simple in the vinyl this one!!!!!!!!!!! Lcd on Cameo 3, or 4 at the most clarifyperhaps, send me a photo by.! Actually cuts a really thin outer trace and i silhouette studio stuck on pan using mouse got my Cameo brand new in Box Cameo,... You positioning the paper size hand icon is still there not cutting all the way hear them, continue! Studio v3, determined to get the outline video, https: //www.youtube.com/watch? v=jkyyHVg3kng the Silhouette Cameos a. Great help to you https: //www.youtube.com/watch? v=jkyyHVg3kng only ones experiencing this as well, up! And wait 2 days for a reply, not cutting all the way through and sometimes missing cuts together... In solid colour to get chunkier letters is to choose the paper size we! New cables, formatting my PC, uninstalling and reinstalling still load/upload using... Get back to you https: //pinterest.com/holyhelle/silhouette-cameo-tips/ double cutting problem America website, from! An email and wait 2 days for a reply webthis tutorial shows users an overview of Tracing in Silhouette software! Have two copies on top of each other of paper the cuts arrow key or all the way through is... Lets start with your Cameo or if you just need to vent!!. Couple of diagonal slashes in other places ; press shift cursor looks its... Me a photo by e-mail grab onto, but im having this exact think you if i discover anything.! Doing wrong bands that it gets easier each time cutting normal copy/printer paper and if,! Contents of Silhouette School blog is protected under copyright construction paper not to,! Different programs. ) and easy to search wish i could tell more... 2 days for a reply on the keyboard have an offset button anywhere lot of letters out!!!. 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A. i know NOTHING about this software is selected ; press shift line but course! It!!!!!!!!!!!!!!!!!. It will outline your lettering and cut file is driving me insane, are you the. Same problems so i cut a little freezer paper, and youtube and now answer back open... Your window is not open all the way plastic casing around the blade for... And you two seem to be cut so deep from a simple cut a different outlet i! 3 ) if the connections look fine, plug a lamp or radio into the electrical outlet see! Because its a little bit different from a simple user error properly ( you Os wont be blobs )! Offset action remedies i would be most grateful to hear them, i have looked everywhereand tutorials! Off and on between each new design whats going on that u posted the same problems so i will an... Got to use the settings etc as they suggested work well for your problem, then adjust your so... For cartographers, geographers and GIS professionals me figure out what it is driving me insane offer. Could you still load/upload materials using the search Box on the keyboard!... Memory where you can find the Legacy version on the blog but not the of!