https://www.htallc.com/tollpass. (14). (21). I had my personal transponder in my vehicle, so why am I being billed? There are plenty of credit cards that(33), This isnt like credit where you can not pay a credit card and after 5 or 6 years, Former Branch Manager, Call Center Manager at Enterprise Rent-A-Car(34), We do this with integrated toll and violation management solutions, and a full suite of registration and title services for fleet management companies,(35), Enterprise Rent-A-Car is an American car rental company headquartered in A week after I returned my car, my credit card was charged for $44.63 in Toll(36), You will be charged for each toll at the highest, undiscounted toll rate plus a $5.95 convenience fee for each calendar day when tolls are incurred. How to avoid getting dinged with surprise rental car toll fees Go to Can you send me the actual violation or toll notice? We depend on government and toll agencies for all information related to tolls and other violations. or visit Make sure you are using the credit card number that you would have used to pay for your rental. For information on toll charges contact the Highway Toll Administration at (877) 765-5201 or go to https://www.htallc.com/tollpass. 2. Renters who don't have a credit or debit card on file will receive an invoice for all toll-related charges. How Much Is That Toll Again?? If you had your personal transponder in the vehicle and believe these charges are in error, please fill out our Proof of Payment form. Can a spouse or family member use my Emerald Club account/profile? Enter your last name and the first six and the last four digits of your credit card if you can't remember your contract number. Log-in to DoNotPay and find the Toll Booth Ticket product. How do I sign up to automatically receive toll receipts? 6 weeks later this company charged my credit card $6.84 in tolls. Phone: 587-349-5880 Fax: 403-543-6099. The agency may also to the Attorney General, who will obtain orders against you. Go to https://www.htallc.com/tollpassto access the Highway Toll Administration website. The rental company will automatically bill your credit or debit card listed on the rental agreement. You may do this by going online at www.thetollroads.com/rentaltolls BEFORE incurring tolls on any of these four roads. If you believe you have been charged for a toll you have already paid, please get in touch with our customer service team, and have a bank/credit card statement showing agency name and amount paid matching the violation fee and a receipt from the issuing agency available to send us. A current listing of TollPass Service Area covered roads is available upon request, at https://www.htallc.com/tollpass or (877) 765-5201. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. Your credit card or debit card on file with the rental agreement will be charged for all tolls plus a TollPass Convenience Charge (TCC) of $3.95 - $4.95 per usage day, not to exceed $30 per rental period. You may use the cash toll lanes and pay for your tolls as you incur them. Please call the Customer Service phone number at the bottom of any page on the HTA website or click the Contact Us to send an email to Customer Service. Payless e-Toll price and terms. Will elite tiers be extended as a result of COVID-19 travel restrictions? What are my options to drive on the toll roads covered by the TCC Program? Enterprise Rent-A-Car credits customer $4,000 after Go Public For questions about specific roads please call (877) 765-5201 or visit htallc.com/tollpass. Why have I received a letter directly from local authorities about a violation or toll? What is the coverage area in the Louisville KY metro area? Enterprise Citations Commercial & Fleet Solutions Verra Mobility In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer. 5 Easy Steps to Appeal Toll Tickets In Florida, How to Challenge a Toll Ticket Without a Lawyer and Win, Can You Appeal Hertz Toll Charges? You may make a one-time payment by going online at www.bayareafastrak.org or by calling (877) BAY-TOLL (229-8655). Then click on "Find Statement". We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. Rental Vehicles SunPass The daily Toll Pass Service fee does not include the actual toll charges. More Enterprise Rent-A-Car reviews & complaints. info@visitortollpass.com. A Roundup Of Rental Car , Free Florida Toll Pass for Visitors: How to Get It + What You , Enterprise Rent-A-Car credits customer $4,000 after Go Public , Vehicle Rental Facilities Services UNC Facilities The , Rait v. Enterprise Holdings Inc. et al 2:16-cv-08138-MCA-MAH, The Ultimate Guide to Enterprise Plus Loyalty Program [Car , Does Enterprise car rental keep a data base of Quora, Commercial & Fleet Solutions Verra Mobility, Toll Charges in the USA VroomVroomVroom. The TollPass Convenience (TCC) Program offered in Northern California allows customers to utilize covered toll roads and pay electronically. You're having financial challenges paying the extra charges. (19). Heres The following California toll facilities WILL NOT accept this payment method: 91 Express Lanes in Orange County; 10/110 Metro ExpressLanes in Los Angeles; 125 South Bay Expressway in San Diego; I-15 Express Lanes in . But as a courtesy this time she will refund the $7.50. (27). This notice was sent based upon information provided to us, as the registered owner of the vehicle, from a municipality or toll road authority. What toll roads are covered in Southern California? Want to sign up to automatically receive toll receipts to your email? Once youve located your statement, you can view the individual tolls accumulated during your rental. A customer service representative will review and respond to your inquiry within two business days. Then click on Find Statement. You have several options when paying an ERAC toll charge. (20). (+1)407-690-5300 Monday - Friday 7:30 AM - 7:00 PM, Saturday 8:00 AM - 4:30 PM EST. Tolls and other charges incurred during your rental period will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authority, within approximately 4-6 weeks. 3. If you paid for your car rental with a credit card or debit card: If you would like to pay with an alternate card or if you paid for your car rental with cash follow the link below. Can you send me the actual violation or toll notice? Budget charges approximately $5.95 per day. Reddit What are the requirements for renting a car? We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. The car company doesn't levy the surcharge on the rental days you don't travel on a toll road. Our billing system notifies you about each individual toll or violation. If this is your preference, mail your payment and citation number (indicated in our letter) to the following address: Enterprise Rent-A-Car Citations Terms and conditions apply. This notice was sent based upon information provided to us, as the registered owner of the vehicle, from a municipality or toll road authority. How do I cancel my car rental reservation? pre-installed device or video monitored service during the Rental Period within the TollPass Service area at the higher of the applicable toll authoritys cash toll rate or highest undiscounted toll rate. If this information is incorrect, please contact us using our Citations Appeals Form. no contact from their research team who I am told will ask for a receipt to prove our Hertz charges and charges and charges for tolls. When this occurs, customers pay for their violations or tolls directly to the local authorities. Thats it! You automatically opt into our e-Toll service program and will be charged $17.00 plus GST/HST per rental, plus incurred kilometer charges and video tolls at the (11) PlatePass charges applied to your credit card statement will read: Hertz Toll Charge - ATS. The TollPass Service charge and the amount of each toll will be charged to the debit or credit card on file with your Rental Agreement and will appear separately from Rental Agreement charges on your credit or debit card statement. If you prefer to use another card, please immediately call or e-mail us: You can pay for your toll or violation by credit card by using the following link. Does Enterprise car rental keep a data base of Quora Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. There is no TollPass Convenience Charge on rental days that you don't use a toll road. https://www.htallc.com/tollpass. We will not charge you a fee for using your personal EZ Pass transponder or account. These toll roads require the use of a transponder. If you fail to pay the toll and fine, the State Road and Tollway Authority refers the case to a collection agency. If you prefer to use another card, please immediately call or e-mail us: United States Toll Free Number: 1 (800) 935-0112 International Toll Free Number: 800 0910 1111 If you paid for your car rental with cash: $11.00 per rental Day. How can I obtain payment information or a copy of a receipt for my toll charges? Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. Louisville, KY. How far away is that--500 or 600 miles! Resolved. The car rental toll program is offered in different ways, depending on where you rent. Debit ENTERPRISE CAR TOLLS8778601258. Or you may call: For TollPass related questions, please refer to our TollPass Program. Renter expressly authorizes Owner or its affiliate to transfer to a third-party Renters name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. If you paid for your car rental with a credit card or debit card: We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else If you would like to pay with an alternate card or if you paid for your car rental with cash follow the link below. Be sure to request and save receipts for any tolls paid in cash. TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Rental Agreement Paragraph 3.(c.)(3.). Replied. Report Transaction ENTERPRISE CAR TOLLS Mar 26, 2014 $7.50 charge - no clue what it is for. Earning Emerald Club credits from renting with Enterprise. Unfortunately, the company may fail to disclose such crucial information before renting you a car. Followed with them on charges, and they informed me toll violation occurred at 3:15 am 7/21, in Advantage and Hertz use the PlatePass company, which charges a $4.95 daily fee plus tolls at the higher cash or toll-by-plate rate, with a $24.75 maximum fee per rental.There's no opting in or out of this system; it's billed automatically to all drivers when using an eligible cashless toll road. (877) 765-5201. Enter your last name and your Rental Agreement number. Go to https://www.htallc.com/tollpass to access the Highway Toll Administration website. Accessing your toll receipts is simple. If you paid for your car rental with a credit card or debit card: If you would like to pay with an alternate card or if you paid for your car rental with cash follow this link. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. Vehicle(30), How can I get my card quickly? Why am I being charged now after my rental period has ended? Yes, Here's How, Challenge Unfair NYC Toll Tickets Without a Lawyer and Win, Don't Pay Unfair Toll Roads Violation Fees Appeal Them Now, 5 Steps to Challenge Ohio Turnpike Toll Tickets and Win, Charged With Unfair Mackinac Bridge Toll Fee? Most car rental companies have an agreement with the Toll Road Authority to shift the burden to the driver. (877) 765-5201 Latin America & Caribbean Car Rental Locations. But now I fell uncomfortable doing so because at any time it seems I can be hit with a charge at any time without proof. We will directly charge that credit or debit card . (32). This charge can be delayed by up to a month or more dependent on when the notification is received by us from the toll road operator. AffiliatePal is reader-supported. (35). The charge was bogus I did not even drive the day of the charge. With DoNotPay, you can successfully dispute toll surcharges and save a great deal of money. Click the link and then enter the required information. You may utilize our TollPass Service, which currently consists of the following three options: 1. There is no TollPass Service charge on rental days that you dont use a toll road. You can pay for your toll or violation by credit card. There are many reasons to dispute the ERAC toll charges, including: You can lodge the dispute directly with ERAC or opt to use a dedicated service such as DoNotPay. for options. Click below icons for your rental agency's selection. You can choose to opt out and pay $15 for every toll you accidentally go through on your travels. View the FAQs to learn more. Find Your Toll Statement Highway Toll Administration What are the taxes, surcharges and fees that I am paying? Terms and conditions apply. It's in the lower right-hand corner. PENDING ENTERPRISE CAR TOLLS8778601258. Heres , NJ Suit Against Enterprise Toll Charges Advances Law360, Find Your Toll Statement Highway Toll Administration, Rental Car Citation and Toll Notice Proce Enterprise Holdings, Whats with all of these tolls on my car rental bill? How do I pay for tolls? Please note that many tolls roads are now cashless or all electronic tolling, which means there is no option for a driver to stop and pay cash for tolls. Make sure to enter the first six and last four digits of the credit card you plan to use on your future rentals. I told her having or not having receipts was ridiculous and could not prove anything unless I happen to have bought something at the exact time of the so called photo shoot of the license plates and was not on the highway. The TollPass Convenience (TCC) Program offered in Southern California allows customers to utilize covered toll roads and pay electronically. Why am I being billed for both the Toll Pass Service and the tolls? These bridges do not have toll plazas and do not accept cash. Enterprise Rent-A-Car fraudulent toll violation Complaints Resolved. e-Tolls | Toll Receipt Lookup Toll Charges in the USA VroomVroomVroom, Privacy Policy | Terms of Use | Contact | About | Sitemap. ERAC may also forward the unpaid surcharges to a debt collection agency, leading to further financial woes. Accessing your toll receipts is simple. How can I find my Emerald Club number if I do not know it? You can pay for your toll or violation by credit card. Sorry to hear of your misfortune. (22). We will not charge you a fee for using your personal EZ Pass transponder. Renter expressly authorizes Owner or its affiliate to transfer to a third party Renter's name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. When you buy through links on our site, we may earn an affiliate commission. You'll also get a notice from the Toll Road Authority detailing the unpaid toll fees and the accompanying fines and penalties. How do I change my name on my Emerald Club profile? Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise, 2023 Enterprise Holdings, Inc. All Rights Reserved, https://www.enterprise.com/CitationPayment, We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else, United States Toll Free Number: 1 (800) 935-0112, International Toll Free Number: 800 0910 1111. PRE-AUTH ENTERPRISE CAR TOLLS8778601258. Have questions about a toll or a violation? We can help you cut the red tape while dealing with most administrative issues, including: Hang on to your hard-earned money whenever you rent a car from Enterprise. . Rent a Transponder. Once you've located your statement, you can view the individual tolls accumulated during your rental. We depend on government and toll agencies for all information related to tolls and other violations. No. Youll receive an appeal letter that contains state vehicle codes to boost your case. What is the driver's license policy when renting a vehicle with National? Atlanta, GA 30384-3328. Renters who don't have a credit or debit card on file will receive an invoice for all toll-related charges. You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the email address and partial credit card number used to pay for your rental. 2023 Enterprise Holdings, Inc. All Rights Reserved. ERAC Toll Pass convenience charges range from $3.95 to $4.95 each day you use the rental car to travel on toll roads, but don't pay the applicable toll. (See Additional Terms and Conditions below). You may use your own personally owned transponder in your rental vehicle to pay for your tolls. A customer service representative will review and respond to your inquiry within two business days. To avoid our TCC fee(s) incurred on the Golden Gate Bridge, you may pay for your toll BEFORE or WITHIN 48 HOURS AFTER you cross the Golden Gate Bridge Southbound into San Francisco. In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, (16). Contact your transponder issuer for details on how to use your personal transponder or account with your rental vehicle. You may avoid our TCC fees by utilizing one of the other non-tolled bridges in the area, such as the George Rogers Clark Memorial Bridge (Second Street Bridge) or the Sherman Minton Bridge (I-64). Avis Car Rental E-Toll Kennedy Memorial and Lincoln Bridges (I-65 North and South), Lewis & Clark Bridge (Gene Snyder Freeway and SR 265). The cost of an ERAC toll chargeis enough to trip even the most fearless traveler. (5). Whats with all of these tolls on my car rental bill? | Enterprise Rent-A-Car, How to avoid getting dinged with surprise rental car toll fees. Check with the local tolling authority or visithttps://www.htallc.com/tollpass You will be charged for all tolls plus a TollPass Convenience Charge (TCC) of $3.95 - $4.95 per usage day that you generate a toll using the TollPass Service, not to exceed a maximum fee of $30 per Rental Period. Can you send me the actual violation or toll notice? Unable to find your receipt or have questions about what you found? Ohio,. Free Florida Toll Pass for Visitors: How to Get It + What You You can also use this page to pay the toll fees if you paid cash for the rental car. Australia has a significant number of toll roads - in particular Brisbane, Melbourne and Sydney - all of which are cashless. How do you know that I generated this violation or toll? We have helped over 300,000 people with their problems. If you paid for your car rental with cash: You can also pay for your toll or violation by mail. How do you know that I generated this violation or toll? When this occurs, customers pay for their violations or tolls directly to the local authorities. PO Box 4033289 You may use your own personal EZ Pass transponder or account. The letter we sent you includes details about the date and time, as well as the location of the incident. No, the TCC program does not cover the 125 toll road or the 10, 110, 91, 15, 580 or 680 Express lanes. You feel the convenience fee is too much. Misc. I called Paypal , and they informed me it was made in New York ! Visa Check Card ENTERPRISE CAR TOLLS8778601258 MC. How do you know that I generated this violation or toll? I have been renting the car since March and will still need to reed to rent a car through the rest of the year. Mark as Useful [ 1 vote] Comments Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. These roads are indicated with a A Roundup Of Rental Car https://www.enterprise.com/CitationPayment We can help you appeal a Hertz toll charge, a Bay Bridge toll fee, fraudulent credit card charges, and more. . (4). Visitor Toll Pass is brought to you by the Central Florida Expressway Authority. In some Northeast & Midwest locations transponders are available at the rental counter or exit booth. https://www.htallc.com/tollpass Why have I received a charge from Great Neck, NY when I didn't rent a vehicle in Great Neck, NY? (29). (10). The car rental company will bill your credit card once they receive the erac toll charges from the toll authority. | Enterprise Rent-A-Car Review the information for accuracy and authenticity. ACT. State-specific Toll Roads. (877) 765-5201 The optional TollPass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of pre-installed device or video-monitored toll collection services. Offered via toll-by-plate or installed transponders. FAQs Enterprise CarShare ENTERPRISE CAR TOLLS charge has been reported as unauthorized by 66 users, 26 users recognized the charge as safe. What happens if I drive on a toll road? However, our standard administrative fee still applies. No credit is provided for days the rented transponder is not utilized. We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder,
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