London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. This service will close on Thursday 1 June 2023. When will I receive my new My Arsenal Rewards card? 2.1 You can only join the Away Ticket Scheme if you: (A) are a Platinum Member for season 2019-2020; or (B) are a Gold Member for season 2019-2020; or (C) joined the Club's Travel Club prior to the end of season 2007-2008 and have renewed such membership for each subsequent season; (D) pay the Fee to the Club; and (E) Its important you do this before the closure date on Thursday 1 June 2023 to make sure your money is returned to the right account. Arsenal Football Club caters to all fans and includes a Purple Membership scheme for our disabled supporters. To open a menu item's submenu, press the space bar. The first time you use the card you will need to use chip and PIN. Why is the Club introducing My Arsenal Rewards? Yes, points will expire at the end of each season. Scroll down and click 'View your PIN'. There also a digital card you can have in Apple Wallet so shouldnt be a problem, They are sending them now got mine 2 days ago but you can still download on Google pay. I was just wondering if you can't set up digital membership pass or get a physical membership card in time (still a red member), does Arsenal still email you the tickets you bought (example leeds from queue) before every fixture in addition to having the tickets available on digital and physical card? Please allow up to 30 days to allow points earned on your My Arsenal Rewards Membership card when spending with affiliates to appear in your My Arsenal Rewards account. Club Level is an exclusive tier with some of the best views and facilities within Emirates Stadium. Can you explain how I accumulate points on my Arsenal Reward card and what benefits can I redeem them against? Go to 'Settings' on your iPhone. Our Platinum Membership includes a Club Level Season Ticket, giving you access to some of the best seats in Emirates Stadium along with entry to our superb Club Level bars and restaurants. Ourhospitality ticketsand packages can be purchased as close as 24 hours before the fixture subject to availability. 4. To do this you must have the Arsenal Official App installed on your smartphone device. Press J to jump to the feed. Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. Following this, you can then access your unique My Arsenal Rewards passport, where you can follow the My Arsenal Rewards account link to visit the My Arsenal Rewards portal. Find many great new & used options and get the best deals for Arsenal Official Membership Pack 2007/08 Unused at the best online prices at eBay! Step 2: Go to 'Manage prepaid card' in the My Arsenal Rewards passport and follow the instructions to activate your card. If you are an Adult UK member, you can also accelerate your points earning when using the prepaid mechanic on your My Arsenal Rewards membership card to spend with affiliates and Arsenal Retail. The registration of your My Arsenal Rewards membership card will close on Tuesday 28 February 2023. Check out our exclusive Wallpapers for desktop and mobile today! For more information or to become a Junior Gunner visit our Arsenal Membership page. T&Cs apply. Do I need a computer or a mobile device to participate? 0345 262 0001 Once installed, you will need to log in with your membership number and password (if you log in with your email address it will not work). When you receive your My Arsenal Rewards membership card you will be able to activate it for payment following the steps below. Affiliate Network Promotional Discounts. Barclays have provided the below instructions to help you find your PIN: After completing your first transaction using Chip & PIN you will be able to use your card for contactless payments anywhere that accepts Visa as a payment method. My Arsenal Rewards points can be redeemed against a range of active rewards on the My Arsenal Rewards portal. You can freeze your payment card at any time in the app by tapping Manage prepaid card and using the toggle to freeze your card. Sun, 6 Mar, 2022 at 7:56 PM Who is eligible for My Arsenal Rewards? Your membership card is ready to use to access the stadium. The points can be redeemed for rewards through the My Arsenal Rewards portal. When is the latest I can register my membership card with Pingit for Clubs card for payments? What do I need to do to use my card for the first time as a payment card. 75 Drayton Park As a Silver Member you have the opportunity to purchase tickets two months before a fixture. With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. To activate your My Arsenal Rewards membership card forPingitfor Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. Help us improve this article with your feedback. * You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. Arsenal fans have slammed the club for their failure to roll over fees for the 2021/22 season. Can I withdraw money or deregister before the closure? You can continue to spend on your My Arsenal Rewards membership card and earn rewards points until Thursday 1 June 2023 if you have registered your card through the Pingit for Clubs service. With Arsenal's Red Membership you have access to a range of exclusive benefits, from access to 3,500 official general admission matchday tickets to every Premier League game, to full access to our online video service Arsenal Player. Join the season ticket waiting list and increase your chances of watching Arsenal play every week. the facilities for our Disabled Supporters on Club Level. You will need to redeem the points you have earned to purchase a reward, enter a prize draw or auction. How can I earn points in the 2021/22 season? No, My Arsenal Rewards points are only valid for use via the My Arsenal Rewards portal. Once the payment feature is activated, the card can be used for all online and offline club purchases at Emirates Stadium, all club stores and anywhere that accepts Visa as a payment method*. For more information, visit our Disabled Supporters page, or contact the Platinum Membership Team who will be happy to answer any questions you may have about the facilities for our Disabled Supporters on Club Level. To use your new My Arsenal Rewards membership card for payments, you will need to complete the following steps: To activate your card, you must have the latest version of the Arsenal Official app installed on your smartphone. T&Cs apply. If you dont have the correct linked account details in the Manage prepaid card area of the Arsenal Official app, then youll need to add new account details. With no Membership required this makes them the perfect option for those wanting to secure their official ticket to watch Arsenal play at Emirates Stadium. No, you will earn points for ticket purchases using any accepted payment method provided your membership number is used during the purchase. You can also use the card to pay online with the details found on the card. Yes, you can use the Manage prepaid card area of the Arsenal Offical app to withdraw money, or de-register from the Pingit for Clubs service before the service closes. Please note that Cannon and international members will not be eligible to receive the payment functionality included on the My Arsenal Rewards Membership card. If you have any questions, including around cancelling your Membership, please email membership@arsenal.co.uk or call 0344 277 3625 option 2. Close. Take control of your Arsenal debit and credit cards. Any remaining funds will be refunded back to your linked account, and you will receive an SMS from Barclays confirming this. Best to email them and . Sorry we couldn't be helpful. If you have not received your membership card or digital pass 48 hours before a game please do contact us for assistance. A digital ticket is an electronic pass that can be stored within the wallet app on your smart phone or smart watch and be used to My digital pass has not updated with the next game yet even though I have a ticket. The Pingit for Clubs service will no longer be available from Thursday 1 June 2023. How do I get to/from Emirates Stadium? Club Level is located between the lower General Admission tier and Box Level. This group is for those aged between 0 and 3 years old. Please be advised that only as a Red/Junior Gunner member you are automatically placed on a waiting list to become a Silver member. Do you need your membership card to attend a game? Did you find it helpful? Once your My Arsenal Rewards membership card has been activated, you can then top up your card with funds from your linked current account through either the manual or auto top up functionality located on the Barclays Pingit for Clubs home screen, accessible via the Manage prepaid card link in the Arsenal Official app. To get official Arsenal VIP tickets you will need to purchase a Matchday Experience hospitality package for one of our upcoming fixtures. However, the pre-paid part of the card will remain dormant until you activate it via the Arsenal Official App. This menu is keyboard accessible. The latest iOS update allows users to delete the wallet app, if you are unable to locate the app on your phone then please visit the app store to re downloa My Digital Pass keeps disappearing from my Apple Wallet, How to add your Digital Pass to your phone, How to use your Digital Ticket on your phone. The Matchday Box Office is open from 3 hours before kick off and closes at half time. Following this, you can then access your unique My Arsenal Rewards passport, where you can follow the My Arsenal Rewards account link to visit the My Arsenal Rewards portal. My Arsenal Rewards points can be earned in a number of ways for your interaction and engagement with the Club, including when you purchase tickets, attend matches and engage with content on the My Arsenal Rewards portal. You will then be taken through the Barclays Pingit for Clubs account set up instructions to activate your My Arsenal Rewards membership card for payment. When you follow the re-registration process all funds previously loaded onto your My Arsenal Rewards membership card will be there. some toll payments, some parking meters and some payments made while travelling on an airline. For more information or to become an Arsenal Red . A UK personal current account is required to register forPingitfor Clubs. Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card, Go to Manage prepaid card in the My Arsenal Rewards passport and follow the instructions to activate your card. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. Why is that? Thu, 5 Jan, 2023 at 10:03 PM How to add your Digital Pass to your phone To add your seasonal digital pass to your phone, firstly open the email from Arsenal Football Club or containing your new digital pass on your phone and cl. Some rewards may have limited stock. A UK personal current account is required to register forPingitfor Clubs. You can continue to enter Emirates Stadium using your My Arsenal Rewards membership card for any remaining games during the 2022-23 season. Additional benefits include: - Access to My Arsenal Rewards - 10% off retail online and in store Silver Membership Copyright 2023 The Arsenal Football Club plc. It can be used to pay for goods and services wherever you can pay via VISA including chip & pin and contactless, including Transport for London (TfL) . Please note this will not affect your stadium access as your card will remain active for entrance to Emirates Stadium for the remainder of the 2022/23 season. To activate your My Arsenal Rewards membership card forPingitfor Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. What are the Club Level matchday opening hours? Please visit help.arsenal.com/support/home to create a new enquiry if you believe there has been an error in your points calculation, making sure you specify the number of points you believe to be missing from your account and from which transaction or engagement these points were earned. Free Standard Delivery Promotion. Once printed, a digital pass will follow by email which you can add to your Apple or Google Pay wallet. If you wish to enjoy Seasonal Hospitality then. Arsenal Football Club What happens if my card is lost, stolen or used fraudulently? Please be advised that due to a backlog with printing, your card may take a little longer to arrive. Arsenal Football Club Barclays Pingit has now closed. How do I log in to the My Arsenal Rewards portal on my mobile device? How do I register my membership card for payments? Help us improve this article with your feedback. As a Platinum Member you will have a season ticket on Club Level at Emirates Stadiumfor all first team Premier League, European, Emirates FA Cup and League Cup home matches. For more information or to become an Arsenal Red Member visit our Membership page. Modified on: Sun, 6 Mar, 2022 at 7:56 PM. Yes. 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