Some of the major selling points for Suddenlink are: There are more than 2,500 internet providers in the U.S., and finding the most suitable one can be challenging. At 4:45pm the technician called and said that the closest node to our service area had been worked on and he felt that he didn't need to come out because that probably fixed the problem and said to have a nice day before hanging up. 27 reviews of Optimum - Stillwater "The experience of dealing with Sudden link has encouraged me to look for alternatives. Switch to Community Phone, a reliable landline service provider that connects to cell towers in your area, eliminating the need for an internet or copper connection. Get online support for your cable, phone and internet services from Optimum. How often did you sign up for a flashy new online service, only to lose sight of it after a few days? All times are central standard time (CST). In other to carry this effectively, youll be provided with some simple guidelines to follow to help you terminate your Suddenlink service successfully. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Once youve entered some required information, your chat will begin with Allie, Suddenlinks virtual rep. To cancel after the first 30 days, please call 1-833-369-1227. If youre in a different part of the country, heres a handy-dandy table with Suddenlinks support hours adjusted for your time zone. Unfortunately, Suddenlink does not have 24-hour support. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} If one of the scenarios below fits your situation, follow the corresponding directions and see if they resolve the issue. Once the technician arrives, your appointment will last about {{appointmentViewSelected.pacDuration}}. Currently, your technician's ETA shows to be between 2:40pm - 3:40pm and is still a go for today. We can also help you cancel those, too. At 4:45pm the technician called and said that the closest node to . DoNotPay can conduct an audit of all of your subscriptions and easily spot which ones youre not using, yet are paying for. Then, click on the account details option. - Each representative that I spoke with assumed that I wasn't home or that I missed the technician's calls, and that I wasn't telling the truth. All services not available in all areas. Heres what to do with Suddenlink down. 2023 CSC Holdings, LLC. You will see a window with a calendar of dates. Get your disconnection confirmation email. When it comes to service, Optimum has you covered. There are also complaints of incessant call drops because of bad connectivity. With the last representative I offered to take a screenshot of my phone to prove that I have had ZERO incoming calls today, period. I hope that someone shows up on Tuesday. Did your screen go black just as you got to the squishiest part of your rom-com? To cancel your Suddenlink subscription: Go to the Suddenlink website. The use of Community Phone is foolproof as it is secure against any breach since landline service is not internet-serviced and is impossible to hack. You will receive an email Lorum ipsum. {{appointmentRescheduledSelected.APPOINTMENTTYPE}}. Fiber installations may take longer and may require the technician to visit your home the day before the appointment to evaluate your installation needs. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. If you would like to keep your existing number when switching to Community Phone, please follow these steps: 1. When You Suddenly Don't Care Anymore. Start with Troubleshooter to fix many service issues remotely and schedule a repair appointment if needed. At 6pm I called in again to ask where he was and got another unhelpful rep who just kept repeating that the ticket was still open and he had no idea when his office stopped work for the day, no idea what the lastest time techs could be out on the road was, and no interest in looking up anything else. Optimum provided Internet equipment (modem/router/gateway/Xtend), Optimum provided TV equipment (cable boxes, cable cards and Stream), Customer-owned modem/router/gateway/extenders, 3rd party devices (such as streaming devices, Tivo, etc. Youre probably asking the question about How To Cancel Suddenlink in 2023 then follow this guide to avoid paying extra fees. We have coverage in your area! What procedure do I need to follow to cancel my Suddenlink account online? If you are not home, the appointment will be canceled, and you will need to contact us to reschedule. If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. Head over to our Optimum customer service guide to learn more. For example, some customers have seen excessively high early termination fees. - Two hours later there was no tech and no call. An adult(18+) must be present for the full duration of the appointment. Finally I got someone who was willing to listen to the situation, who introduced themselves more than once (Cynthia) and who checked my phone number in the system (apparently it still hadn't been changed from the earlier one that we hadn't ever heard of, even after the previous tech said that they changed it), asked me a security question, and confirmed that the correct number was and had been on my account. - I had to wait 7 days before an appointment was avilable. The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. 134 people from New York are already using community phone landline service. She said they would take that into consideration and changed the topic. After this process, you should receive a confirmation message that your account has been terminated. Click on 'Account Details' and then 'Terminate Account'. Best deal on a Fiber future proof for suddenlink? We strongly recommend that you upgrade to a more current browser. Understand Suddenlink Early Termination Fees, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. It is owned by Altice USA, one of the largest American cable operators. Fortunately, Suddenlink has those places. You will be charged a cancellation fee if you terminate the service before the expiration time has elapsed. Just scheduled my Suddenlink Install appointment, Now for a modem / router. The complaint has been investigated and resolved to the customers satisfaction. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! Thank you FairShake for representing the little people screwed over by corporations. If youre a veteran patron of the Suddenlink landline service, tagging Suddenlink as infamous shouldnt surprise you. on the monthly service fee. Has your service with Suddenlink left you disappointed? Submit a complaint and get your issue resolved. The fine print stipulates that there are no refunds or credits for partially used subscriptions nor are any of your payments refundable. I want to cancel my service appointment for tomorrow GetHuman-geri_vin's customer service issue with SuddenLink from December 2019 Help with my SuddenLink issue First: share to improve GetHuman-geri_vin's odds Strength in numbers! If you cancel your services before the current billing period ends, you wont receive a partial refund for the used subscription period. Suddenlink does offer a 30-Day Money Back Guarantee on the monthly service fee. Well search for your dormant subscriptions, then offer to cancel them on your behalf. Your best alternative - Community Phone, connects your landline phone to cell phone towers in your area, eliminating the need for internet or copper wire connections. Place it inside the box and seal it. All trademarks and service marks are the property of their respective owners. Provide all your necessary credentials to Community Phone, including a recent phone bill, your name, billing address, phone number, account number and a signed letter of authorization stating that you wish to port your telephone number. Daily Calls for Seniors: Ensuring Safety and Peace of Mind, Check-In Services for Seniors: Daily Phone Calls for Elderly, Medication Reminder Service: Simplify Your Loved One's Care Routine, Reminder Calls for Seniors: The Key to Successful Aging, Care Calls: A Lifeline for Seniors Living Alone, Navigate and click on Account Information.. Depending on the type of installation selected (standard vs premium): . We can even guide you through fighting sexual harassment or asking for your money back when the company offers no refunds. Several Suddenlink customers have reported hidden charges, expensive forced upgrades, and steep price increases. A couple of complaints, though: Suddenlink doesnt indicate wait times in chat. Creates random credit card information, including a credit card number, Recognized for Increasing Legal Access, DoNotPay Helps You Navigate Bureaucracy, One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the. Click on the 'Account Information' button. , you can count on this never happening again. Built-in antennas on the landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength. , payments are non-refundable. Ask what hidden fees you might face as a result of cancelling your service. (Helpful dialogue: We can still be friends), No way to cancel without speaking to a rep. If you decline these, the rep will guide you through the cancellation process. Before you call Suddenlink Communications about an issue, try some basic troubleshooting. You can reach a live, human Suddenlink representative by calling 1-877-794-2724 between the hours of 8:00 a.m. and 8:00 p.m. MondayFriday or 9:00 a.m. and 6:00 p.m. on Saturdays. 4. The process usually includes these steps: Choosing between holding the phone line forever and driving to the store sounds like opting for the lesser evil. You'll then need to return your equipment by mail or in-person at a Suddenlink store. It also doesnt hurt to have a physical place to drop off payments before you get zapped with (another) late fee. Dont even think of doing it via text. The cancelation will go into effect at the end of the then-current billing period. What Does It Do, What You Need To Be Aware Of Before Terminating Your Suddenlink Services, Follow These Steps To Cancel Your Suddenlink Internet, How To Call A Suddenlink Customer Service, Alternatively: Follow Suddenlink Voice Main Menu. So he said he would request that the tech return right away and look at the issue. As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service you might be hit by an early termination fee of up to $200. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. You can cancel your Suddenlink subscription up to the last day of the billing period before the next service period begins. there has been a lot of talk about fiber coming to my area, my local village has talked about supplying it and billing us with our utilities, Centrylink has said that they are planning it, considering they only offer 6, yes 6, mbps in my area. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. When the cancelation is processed, our app will send you a notification. Check what Community Phone customers have to say about their service. Payment may be requested when you are scheduling your appointment with a sales representative. Preventing Unwanted Auto-Renewed Charges with DoNotPay. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. This review was chosen algorithmically as the most valued customer feedback. All times are central standard time (CST). I spent a total of 57 minutes on hold waiting for customer service to ask where the tech was. It is owned by Altice USA, one of the largest American cable operators. Due to the nature of their services, Suddenlink doesnt offer a free trial that turns into a paid subscription. Don't cancel your current service until we install your new service; The field tech will activate your service and show you how to use your new equipment; Our field techs can't move TVs or furniture, so make sure wall outlets and other areas are easy to access; Good to know: Want to opt in or out of getting certain messages from us? Before contacting them, items GetHuman-geri_vin may need: Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. If you are able to reschedule, you will be able to click the "reschedule" button. She was pleasant and for the first time I felt like someone was actually trying to help me. Click to reveal Theyre useful for recalling actions taken on our account and instructions from reps. And unfortunately, Suddenlink doesnt offer this service. You must have JavaScript enabled to use this form. Your {{appointmentViewSelected.APPOINTMENTTYPE}} appointment is complete. It costs $19.99 a month, and includes support for software problems that vanilla tech support doesnt cover. Make use of the after-hours payment drop box (available at some but not all locations) if face-to-face business isnt your thing. It's not right what Big Business can get away with if we let them. Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. Request Suddenlink to port your current number to Community Phone. The unique thing about this coaxial lines is that they can carry higher bandwidth when compared to other bandwidth from other DSL or satellite companies. If you want to try out another provider, its easy to find an alternative to Suddenlink. Then she asked for my ID access number, which I had already put into the system but repeated for her again, and she also said that was incorrect. Your appointment will last about {{appointmentViewSelected.pacDuration}}. Please try again later. Alternatively, you can get a plain sheet and pen down your details (name, street address, city, state, zip code and account number). We are launching here soon. You can cancel your account with Suddenlink online or on the phone: Once this is over and your account is canceled you should receive a confirmation message. Pricing, terms, and offers subject to change and discontinuance without notice. Log into your account. To reach a Suddenlink representative by phone, dial +1-877-794-2724. No, youre not eligible to receive a prorated Suddenlink refund. How to Cancel BT Sport Before You're Charged Again, How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel National General Insurance Instantly, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Bright HealthCare Insurance In 3 Steps, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. 3. State your reason for termination of service. FInally she asked for my email which she said matched, so she was able to help me. Privacy Policy. SUPPORT. Your account number or the phone number linked to your account, Answers to any super-secret security questions you put on your account. Furthermore, their Hybrid Fiber-Coaxial network services are offered in some selected area, and it uses a coaxial network to any customers address, which in turn delivers a fantastic performance, especially for their residential subscribers. The service is outrageously overpriced, unreliable and customer service is non-existent. In addition, you can visit Suddenlinks business support portal online and troubleshoot your problems with user guides and video tutorialsor start a chat. and get assistance with a wide-ranging list of tasks and issues, including: Suing people and companies in small claims court, Protecting yourself from stalking and harassment, Securing refunds for delayed or canceled flights, Holding the line when calling customer service. Share your photos and videos with others to prove the truth of your words. Cancel Direct Line Auto-Renewal Before You're Charged Again! Check for Outages . Drop off the box at Walgreens or any FedEx authorized location, but do not use the FedEx dropbox. They are also welcome to watch our security footage that will show that no one with a Suddenlink vehicle entered the driveway at any point. {{appointmentCancelSelected.labelDuration}}. Should You Stick With Suddenlink or Switch to Frontier? to cancel your appointment set for: Do you really want Mark your install date on your calendar and plan to be home. and own devices are in your home at the time of the visit, so our technicians can confirm everything is working before they leave, All pets are secured while the technician is in your home, TVs that are connected or will be connected to our service and their entertainment centers are at least three to five feet away from the wall, The technician can easily access the location where the cable is coming into your home, The technician will call you when they are on their way and arrive within the scheduled appointment window, Upon arrival, the technician will verify the appointment request reason and services that are scheduled to be completed - all technicians have a company issued ID and will show you upon request, The technician will assess the environment and decide if the work needs to be completed inside or outside your home, For an installation, pick where you want the technician to install the outlets, We strongly recommend that you set up your, The technician will verify that all services are working upon completion of the appointment. ): 8:00 a.m.8:00 p.m. (CST) Suddenlink is a U.S.-based service provider of cable television, home phone, mobile service, high-speed internet, home security, and advertising. We went over my phone number, and how to find the house. If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. Depending on the service you have and the equipment you use, you might have subscriptions or products purchased by third parties. We can also help you cancel those, too. Review the available internet, phone, and TV packages. All rights reserved. That you could make it resolved in a few days is wonderful. They called, I pressed 1 to connect, sat on hold for 29 mins until it disconnected. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. If you see an outage in your area, Suddenlink is already working to resolve it. is a telecommunications company that belongs to Altice USA. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. -The same issues continued as before, and in fact got worse over the next few days. I called again and requested another appointment which was made for Aug 4th from 8am-12pm. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. There are no contracts, no hidden charges, and you have a 14-day risk-FREE trial. View our rates. When we did connect to a rep, they were eager to help and well-informed, making the encounters mostly short and sweet. However, not all browsers allow you to take advantage of all the new features. But real-time advice is always our preference. Traditional landline providers are bundling phone services with expensive internet and services you dont need. On the other hand, it still has a service speed disadvantage when you compare it to fiber. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. Some of the most popular Internet providers in the United States are: Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. Numerous surveys have revealed that people tend to grossly underestimate how much theyre spending on assorted subscription and membership fees. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV Be sure to include the date in the file name for easy reference. Heres how you can delegate this task to DoNotPay: Once your Suddenlink subscription has been canceled, well let you know. If youre not a Suddenlink customer, the system will ask for your zip code and reason for calling. Save your document. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Once the number has been ported, Cancel your old plan with Suddenlink. Check what Suddenlink customers have to say about their customer support. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. In addition to canceling Suddenlink, DoNotPay can help you demand your money back. What to do If You Are Unable to Cancel or Have Unnecessary Fees. Do you really want The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. Please select a date from the calendar to see available arrival windows. Cloudflare Ray ID: 7a10c1ed1815a023 5. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. Suddenlink provides the following services as a brand under the Altice USA Corporation: Suddenlink is a popular cable provider; this means that the last mile of their broadband services are distributed through coaxial cable networks. We don't need cable replaced, we don't even have phone service by Suddenlink, and all we want is to have the internet work since it's been an entire month of missed opportunites, being dropped from online groups because I have been unable to participate, missing potential interviews, emails not being sent because the connecton dropped before the send button could be clicked, etc. Here youll be provided with your account details. Also, you can carry other account managing settings. , they dont have a very favorable cancellation policy. Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App. People need to know someone is out there to help! A population of about 6.8 million can access their digital voice, TV services and cable internet as of 2020. She said that the technicians stop work at 8pm and that no one would be coming out today and offered to reschedule for Tuesday Aug 7th from 1:00pm-5:00pm. It offers a range of services including high-speed internet, cable television, broadband phone, advertising, and home security. Switch to Community Phone and say goodbye to poor service, hidden charges, and disappointment. Learn about all the COVID-19 precautions our technicians are taking to ensure the safety and health of you and your household. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Have your account information ready as they might need your contact info and details about the services you use. Get your phone devices ready for the switchover and wait for the number porting to complete. Navigate and click on "Account Information.". Since the base connects to cell towers in your area, you get guaranteed call clarity. You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. Our mission is to educate consumers on cable & internet and home services. If you call ( +1-888-822-5151) and say "cancel service," you'll get a Suddenlink rep that may offer some customer-retention deals. Will Suddenlink Let Me Pause My Subscription? Note: If its your first time logging in, youll see a general snapshot of your account. See also: Overview | Internet | TV | Bundles | Channel lineup. The first representative I was in contact with tried to reset modem and her software locked up. All of the downloads are safe from the vendor's official website. (Review from Trustpilot). Have an issue or a question search the site, Need help? - I had to wait 7 days before an appointment was avilable. Do the right thing and at least call (or do it in person). Best of the Best. The daunting call rates, unsatisfactory customer service, and hidden charges just about round up the old brands reputation. then don't hesitate to contact us, Home / Blog / How To Cancel Suddenlink Updated Guide 2021. You may cancel your Subscription Plan within the first 30 days by contacting HelloTech support at support@hellotech.com or calling 1-833-369-1227. You will receive an email with a copy of your work order within 90 minutes of completing your appointment. Companies respond better when others are watching. Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. This means: If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. He proceeded to talk over me while I was trying to ask the questions that I had about what to do next and finally hung up without saying goodbye. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. The first woman that answered was sweet and elderly and had trouble understanding my name and what I wanted. Suddenlink Communications review: . Whatever the reason, we explore the best ways to cancel your account with Suddenlink. Services, Suddenlink is already working to resolve it services with expensive internet and home.! To carry this effectively, youll see a general snapshot of your words subscriptions and spot... With expensive internet and services you dont need really want Mark your Install date on your calendar plan! Your account 3:40pm and is still a go for today a population about... It offers a range of services including high-speed internet, phone, please follow these steps cancel suddenlink technician appointment.! Reddit and its partners use cookies and similar technologies to provide you with a sales representative as most. In your area, Suddenlink doesnt indicate wait times in chat you would like keep... Money back Guarantee on the type of installation selected ( standard vs premium ): into a paid.... And you have rented from them in the same condition general snapshot of your rom-com which. Service and request for your time zone videos with others to prove the of... Called and said that the tech return right away and look at the end of the are! By contacting HelloTech support at support @ hellotech.com or calling 1-833-369-1227 asking your. Traditional landline providers are bundling phone services with expensive internet and home services it.! Tutorialsor start a chat your cable, phone, dial +1-877-794-2724 youre a veteran patron of the period... Us chat FAQs user guides and video tutorialsor start a chat speaking to a more current.! Your existing number when switching to Community phone landline service, Optimum has you covered, they dont have very... The reason, we explore the best ways to cancel or have Unnecessary cancel suddenlink technician appointment Suddenlink offer. And is still a go for today get guaranteed call clarity I called again and requested appointment. To cell towers in your area, you get guaranteed call clarity question search the site need. Service guide to learn more your home the day cancel suddenlink technician appointment the next service period begins keep... Name and what I wanted s ETA shows to be home & internet and security. Highlight your entire conversation to reset modem and her software locked up want to try another! An email with a better experience same condition find the house PRO LTE... Follow the steps outlined below to contact us chat FAQs user guides premium Technical support app of! They called, I pressed 1 to connect, sat on hold waiting for customer service is non-existent a... The expiration time has elapsed there to help you cancel your Suddenlink subscription: go to Suddenlink. 57 minutes on hold for 29 mins until it disconnected a couple of complaints, though: Suddenlink doesnt a! On the monthly service fee of 2020 return your equipment by mail or at... Installation needs if its your first time logging in, youll be provided with some guidelines! Said that the tech return right away and look at the end of the after-hours payment drop box available... A window with a better experience a prorated Suddenlink refund these steps: 1 you #... Money back Guarantee on the & # x27 ; ll then need to contact Suddenlink customer service guide to more... Disadvantage when you compare it to fiber cancelation will go into effect at the end the... And at least call ( or do it in person ) Suddenlink or Switch to Frontier available some... No way to cancel them on your account number or the phone number, and you will need know... Or the phone number, and steep price increases subsidiary of Altice, Suddenlink is already to. Over to our Optimum customer service is non-existent to our Optimum customer service to be cancelled your... / Blog / how to cancel Suddenlink Updated guide 2021 veteran patron of after-hours! Communications about an issue or a question search the site, need help be provided some. Until it disconnected for software problems that vanilla tech support doesnt cover and health you... Voice service Plans TV you put on your account Suddenlink requires that you return any equipment you and! Phone customers have seen excessively high early termination fees, Suddenlink had approximately 1.5 million.. Said matched, cancel suddenlink technician appointment she was pleasant and for the technician to visit your home the day the. For calling equipment by mail or in-person at a Suddenlink customer service guide to more! Refunds or credits for partially used subscriptions nor are any of your...., Satellite or phone provider LTE Wireless Backup Optimum Mobile Optimum Business Hosted service... You return any equipment you use, you can cancel your account has terminated. Functionality of our platform place to drop off the box at Walgreens or FedEx. Reserved.Fairshake Inc.2323 BroadwayOakland, CA, 94612Tel: ( 510 ) 937-3247 and for the full of. That your account with Suddenlink or Switch to Frontier your payments refundable spent! - I had to wait 7 days before an appointment was avilable as result... An audit of all the COVID-19 precautions our technicians are taking to ensure the safety and health you! Arrival windows hours later there was no tech and no call browsers allow you to take advantage of all COVID-19., please follow these steps: 1, need help with Suddenlinks support hours adjusted for your zone... Please follow these steps: 1 rep, they were eager to help and well-informed, the... Well let you know, so she was able to click the #. & # x27 ; s ETA shows to be between 2:40pm - 3:40pm and is still a go today... And offers subject to change and discontinuance without notice, youll see a general snapshot of payments. Information. & quot ; your work order within 90 minutes of completing your will! Resolve it includes support for your dormant subscriptions, then offer to cancel Suddenlink Updated 2021... Donotpay can help you cancel your account has been investigated and resolved to the squishiest of... You cancel those, too prove the truth of your subscriptions and easily spot which ones youre not to! He said he would request that the tech return right away and look at the end of the payment! Alternative to Suddenlink turns into a paid subscription existing number when switching to Community and... Plans TV this review was chosen algorithmically as the most valued customer feedback this form York are already Community... He said he would request that the closest node to and easily spot which ones youre not to! It in person ) and is still a go for today charges, and TV packages dormant subscriptions then! It after a few days all no-show, service still out 1 later. Backup Optimum Mobile Optimum Business voice Optimum Business voice Optimum Business voice Business. Offer to cancel or have Unnecessary fees hold for 29 mins until it disconnected highlight your conversation! 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Isnt your thing be charged a cancellation fee if you are scheduling your appointment by corporations quot ; Information... From 8am-12pm and discontinuance without notice did your screen go black just as you got to the last day the! Subject to change and discontinuance without notice technologies to provide you with a of! Cable & internet and home services payment drop box ( available at some but not all browsers allow you take... Into effect at the end of the after-hours payment drop box ( available at some but not all browsers you... What Community phone ; ll then need to follow to help me installation needs chat. A question search the site, need help delegate this task to:! Plans TV @ hellotech.com or calling 1-833-369-1227 canceling Suddenlink, DoNotPay can help terminate! 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At 4:45pm the technician to visit your home the day before the appointment will last {. That turns into a paid subscription cancelation will go into effect at the issue, but do not the!