Before sharing sensitive information, make sure you're on a federal government site. Ive called the state rep, congressman, the Inspector generals office no one seems to have the ability to do anything. Its a scam. Hi, i am calling to check the money status but I wasnt be able to get to the representative. Easy to say unemployment numbers are low when the state is neglecting peoples benefits. That would be directly linked to our social. This is obviously avoiding payment. You are providing false info to people. I been calling for over 2months to see what is the issue with my unemployment i cant get nobody on the phone to talk to i havent received my unemployment in over 2months i dont know what else to do. Have you followed up? This was advertised on Facebook claiming the Montanas Voter Page was being phased out/closed and I should down load this. Contact Permission. I have not received my PIN number and got an email that I can no longer file my weekly claims without it. There was a number on the letter and when I called the number it said they dont see they sent me any letter for me to call and it hangs up. I have sat on the phone for 4 hours a day pressing redial trying to get through to VA unemployment. My UC office is closed to public and I have been calling customer service for 4 weeks now because there is a issue with my claim and havent received a check since then. I got my monetary letter and pin and I also put in 3weeks of claims. Who can I contact regarding my payments?? I can understand your situation. I have emailed, no response. If out of work and benefits seekers are doing all the right things to file why should we be penalized for the many known issues and failings of the current VEC system. (3) Contact local media to publicize thisyou can begin with taking the message youve written above and cutting it into 5-10 paragraphs for easier reading, then contacting your local newspaper or TV station. Please call during off-peak hours for a better response. This is very frustrating and inefficient as to why it is causing this! ET VA health benefits hotline 877-222-8387 Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. Ive left messages at VEC offices. Yup. There will be a delay considering the pendency. I can understand your frustration. I have called everyday sometimes up to 50/100 times a day. I have been trying to get through them for the past 3 weeks and the automotive lady keep saying they are busy to call back later. I applied back on Oct 5 2020 and the only response I got was theres a outstanding issue on my claim. Please visit the website to find the answers. hello, answer my email please im getting frustrated here. I'm sure if I could have used the app or access Gov2go online I would have answered the question correctly. We should make clear that the only time funds would be sent by mail is at the request of the landlord. Any ideas before I lose my declining credit score and house?? ET, and To File Your Weekly Continued Claim dial 1-800-897-5630. All I can ask you to do it to keep trying all channels. I cant access it in the gov2go web site Bc I thought it was a pin I had created originally on the other website. The application portal is currently closed until additional resources may become available. Covid symptoms! I have registered for work as instructed on the website and file my weekly claim but still no job or unemployment benefits from either programme. I have not received help since July 2020. Gov2go says I don't have money yet I do how do I file my weekly benefits, The people who offered me a job are no longer working there, so how do I fill out the form that is required by you. WE ARE GOING HUNGRY. Please fix the options in the IVR/ACD, or budget for OPEX surge next physical, because, we need this money. My gmail has changed and so has my phone number. How am I supposed to submit information that is required by the gov. but some how Im suppose to survive please help. The https:// ensures that you're connecting to the official website and that any information you provide is encrypted and sent securely. This is an agency that is wasting taxpayer money but not offering benefits to those that paid into it for decades. Please check on the website. Virginia Workforce Connection - Contact Us - Location Search Notice to Unemployment Insurance Claimants - Unemployment claim filing and weekly requests for payment are no longer available on this site. No answers no help. This is the worst system I have ever dealt with. I have proof of calling multiple times a day, sometimes over 50x. I couldnt get a live person on the phone and I been calling two weeks. Got two email responses that had zero to do with my issue. I put in the wrong ID pin code # and i am now suspended. They all should be ashamed of them selves. 9:00 a.m. to 9:00 p.m. I have called 1-866-832-2363 and numerous other phone numbers, however I cannot speak to ANYONE and get a Personal Identification Number, which I never received. How do I get through to a live representive??? Please I need advice on what to do since I did not receive nothing since October and today I am really struggling on finding a job and keep up with resources. allow RRP funds to be directly deposited, resulting in a much faster process than the previous system. I was approved for unemployment, received the letter & pin and have made claims but have not received anything. Contact Virginia.gov They wont respond to email either. Do not panic. When should people try calling again? Please call the Unemployment Office for a faster resolution. It should be available for download from the departments website. Furthermore, I dont have proof that this is happening!! I had all my documentation from my doctor and so did H.R from my past job! Why cant gov2go show whats wrong and allow me to fix it? I will have a job before I get benefits at this point. I Have tried several times to get help - have reported the problem but the duplicate is still in the system and I cant remove it. Can you please give me a number or tell when will i be getting my approved PUA money. It is unfortunate that the people who are truly suffering and at risk of loosing everything they have worked so hard for over the years, are treated in this manor. Jeff, what do you do when you answer your appointment call, they hang up on you and you have no way to call back. The latest impediment, and there have been many, is the failure of the Self Service portal to validate my identity. Please show me where you can go online to get a statement. I have called the 1800 number for the VEC..its a non working number. Bad enough being out of work now this.It also stated my routing # was incorrect which I was starring at the entire time. I need help! I call the customer service number, but it doesnt even give me the option to wait for an operator. Please login to the Unemployment Offices website to access the statement under your account. Discover which options are the fastest to get your customer service issues resolved.. But it clearly misrepresented the Montana Voter Page. Im trying to file my taxes but cant do that with out my 1099-G. Please consider the option of visiting an office in the vicinity. Hours: Monday through Friday, Like a personal assistant for government, Gov2Go carefully gathers and presents all the information you need to take timely action. Saturday, 8:00 a.m. to 6:30 p.m. I had a mistake on my last name when I applied for EB and I was trying everyday to talk to a customer representative but couldnt reach to any one so how can I fix this issue, is there some type of help that I could get Ive been contacting the VC of Richmond Virginia for 2 months now finally got in touch with someone about a month ago put in the claim for fraud and victim of identity theft Im just trying to figure out how do I resend one to try to figure out when will I be receiving my payments again I have not received them in 3 months since even identifying the problem from the beginning again how do I reach anyone I cant get ahold of anyone. 1 (800) 897-5630 tell me to call How do I get a pin and social security number issue fixed if I cant get thru to the office? Ive been calling for over a month now & cant get through can someone help me? This is the website you should be using https://www.vec.virginia.gov/unemployed. 8:00 a.m. to 10:00 p.m. I cant understand how its completely fallen apart so quickly. Getting in touch with any actual human is near impossible. Operators are available from 8 a.m. - 5 p.m. Monday through Friday. By the way, I have the REAL ID, so why I have to provide so much documentation is beyond me. HELP!!! Jeff, do you know anything about Gov2go. ET Other VA support Women Veterans hotline 855-829-6636 Hours: Monday through Friday, 8:00 a.m. to 10:00 p.m. How do I get someone to cancel my claim? I will be contacting FB is investigate as that is where this was advertised. In this day in age with chat features, email, etc, there has GOT to be another way. Richmond, VA 23218 804-786-2211 Visit the Governor's Website State Government Directory If you prefer to speak to someone, call (804) 786-0000 for the state government operator to help best direct your inquiry. Ive gotten the call back later recording every single time. Benefits should begin May 1. Virginia Unemployment Commission Phone Numbers. Thanks! Please dont send me that 866-832-2363 number- all that does is hang up on people. Richmond, VA 23219, Tenants and Landlords - For information about Rent Relief call 1-833-RENT-RELIEF or email rrpsupport@egov.com, Virginia Department of Housing and Community Development. What next. I missed the cut of dates by a week to get in on this lawsuit. any help would be greatly appreciated! Thanks. 600 East Main Street, Suite 300 Saying I have outstanding issue. Is the idea to get people to abandon their seeking of benefits? To access your account, visitGov2Goon your computer or download the Gov2Go app on your smartphone to create an account. Jay Dean. It is allowing for me to apply for them online but I do not receive payments anymore, and I have been accepted until the date of September 1st. I have received my monetary benefits and had to initiate a new claim its been more than a month and now I still cannot file. Ive spoken to the Governors office and was told VEC would reach out within 10days. It is for insurance purposes that I need this and it is pressing. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Please check if you can visit an office (many are based on appointments) or write an email detailing the problem. The portal error message reads: We are unable to verify your digital identity. After over 15 times tried, it worked when the color of the item bar turned to green. All complete and eligible applications have been processed for payment. But, as we know, it is nearly impossible to get through to customer service. Of the app it would be beneficial if we could upload documents to ui. What do ya think? This is a sad representation of this state to avoid its citizens to claim what is rightfully theirs. Go Program Way2Go Card mobile app. App won't work and I can't even access it online. Very sad and frustrating!!! The staffers on the other line are over-worked and are doing everything they can to help all of the people that are contacting them. Please check. Hours: Monday through Friday, After creating an account (email and password only), you will be prompted to select your company from a pre-populated list provided by Virginia Housing. I was told to copy my DL, S.S. card and birth certificate and send it to a report team in Grundy, VA ??? Note: If you would like to change the banking or payment information on file for your claim, please call 1-800-897-5630, then select 1 from the second option list provided, and then select 3 from the third option list provided. Prevent apps from taking your money without permission. 866-832-2363 is not working AT ALL. On another note Im serious about taking my life laugh joke do whatever you want scroll pass mock me whatever the case is burn if will be because of my death shit will get straightened out. Ive been trying since March 1st! This has been going on since December, if memory serves me correctly. If they have to spend 1-3 hours a day on the phone everyday for 3-5 months to get benefits and lose a home, car or cant afford utilities or food due to the time it took to get payment what good are the VEC benefits? I need my 1099 to do my taxes super bad. I had a phone appointment today and nobody called. I applied back on Oct 2020 and was sent all information non mail and started my weekly claims. continued filing weekly. The site is secure. Then when I was finally able to access it, I was told a deadline had passed. I have been trying to collect unemployment benefits since the end of September 2021. Jeff I have been receiving my check but they stopped two weeks ago Ive looked for work registered like I was told called for hours and hours no answer what can I do please help we are seniors and very desperate for help thanks, Ive not received my pua benefits going on three weeks when I do my job search it says its been excepted what do I need to do to receive my benefits. I have filed 5 straight weeks of unemployment and received no payments. Please refer to the Landlord User Guideto submit a complete application. Your email address will not be published. Q: Will there be any changes to how I file a new claim? I hope I can get some direction from someone. Now when I have to rely on them (at no fault of my own) I, and many others like me, are treated as if we do not matter. Hours:Monday through Friday, Gov2Go is the easiest way to keep up with your government to-do list property taxes, car tags, voting, and more. Can you advise me please? You and your tenant will be notified via email if you completed your landlord application online. Customer Service & Card Activation For Card Balance, Transaction History, and more: Use the Way2Go Card mobile app, GoProgram.com or call 1-800-961-8423, 24 hours everday! I get the message you claim cannot be processed due to an outstanding issue. ET, 877-345-8179 8:00 a.m. to 9:00 p.m. look at my required. There should be an option to reset it online. I was told again that many faxes are not being received even when the sender receives a confirmation the fax was successfully transmitted. Its a smart app that reminds you what's due and helps you take care of it. I got a call from Richmond ,Va in October and they informed me at that time was sending to Norton office at that time. Mar 09 2021. Please login to access payment details. I have called.mutliple times daily for a month and left messages, nothing. Unemployment Adjudication and Fact Finding Mechanism. What is going on? Same exact situation here. ET, How to change your address in your VA.gov profile. It say problem issue on claim. What is the Way2Go Card Customer service number in VA? Even then I get different answers from each rep I speak too. A utility bill really, they already had a W-2. Same issueinvalid credentials because of their bad two step verification by phone when signing up. There is no waiting system,how the hell do you get through?? The VEC phone numbers.do not even allow you to hold for a live person. Federal government websites often end in .gov or .mil. There will be an intermittent delay due to the pendency and shortage of staff. Although I changed it online the payments are being rejected this is so frustrating. Ive called offices in Fredericksburg and left messages and havent gotten a call back either. Call the Fredericksburg Virginia Office and leave a detailed voicemail. 877-222-8387 Now all of a sudden everytime I click on my gov2go app to file, it states SORRY YOU HAVE NO MORE WEEKS TO FILE so if you or someone could lead me in the right direction then I would highly appreciate it. Get Started Why use Gov2Go? Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website). SIGNIN.EMAIL. Hours: Monday through Friday, Find the phone number to call for the help you need. I have been calling for months. If you are a landlord/property manager who previously accessed RRP through Virginia Housing but now need to submit a grant amendment (a request for additional RRP assistance), you should visit Gov2Go on your computer or download the Gov2Go app on your smartphone. This same thing is happening to me, have you gotten any response?? Virginia Unemployment Customer Support Phone is 1-866-832-2363. The first 158.00..i have called that number and called and can not get noone on the phone. The application is not available via going to getgov2go.com. your app is some shit ,it do not work im trying too file my existing, claim and cant get nowhere,can anybody help, Dear, I have not received a dime, I have not been able to file any weeks, the website chat is always busy and they kick you off the site without allowing you to wait. 116-136) and from the American Rescue Plan Act of 2021 (ARPA) (P.L. TeleGov Helps Government Deliver Critical Services and COVID-19 Vaccines. I am in need of assistance with my VEC account and I have been calling the customer service number for like weeks now and to no avail I can never ever get thru for someone to take my call. General Information 804-367-1000 (Phone/VTDD) License Sales Customer Service 1-866-721-6911 send email Boat Registration & Titling 1-866-721-6911 send email Wildlife Conflict Hotline 1-855-571-9003 send email Report a Wildlife Crime 1-800-237-5712 or Text DWRTIP plus your tip to 847411 more options Wildlife Damage Permit 804-367-1000 Your apps don't work when I file the weekly claim. Can I havey account reset and have my new email added to it. Once approved, funds will be transferred electronically within 1-4 business days, depending on the bank. I guess i should petition the court? They say they are overworkedpsshhh. We offertranslator services in nearly 200 languages. In that case, you can call the VA Unemployment Phone Number: Toll Free: 1-866-832-2363. I understand this is a new application. Ive been told to remit a payment asap. The user name and password are correct but the log in button does not take it. Because what is going on with unemployment. Ive even tried the new live chat feature on their websitewhich doesnt work either bc it never connects you to anyone. I have 2 kids and losing everything I have car house life.. and my gov dose not care!!! Register your account. I am trying to file for my unemployment weekly claim and for that PUAC before it ends!!! I need to speak with a human and have had zero luck via phone. How am I supposed to solve this problem if I cant get ahold of anyone. They dont respond. The VEC was just settled a lawsuit in May in 2021 for failure to my out 92,000 in benefits. The phone support will be limited. My husband has been doing the exact same thing. For General questions about Virginia Unemployment tax dial 1-804-786-3061. 877-294-6380 Virginia Employment Commission does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. When you call the VA unemployment phone number, make sure that you have the following information: A pen or pencil, and paper to take notes, I have been waiting 14 months for back pay a lot of people are.Something not adding up waiting on a deputy really 14 months try again.Staff tell you something different each time no training at all, m having the same issues with the online portal I keep reading about. Ive been calling and calling to update my banking information and it will not let me so what do I need to do? I track everything. Do you know how I can go about getting a letter stating how much money I collected from Virginia Unemployment in the month of October? Currently, Chesterfield County's Rent Relief Program provider, ACTS, has expended all ERA funding for rent relief payments. Local office said I need to make a website online but only gave me the actual website where it has no info where to make that appointment for the office near me. Good luck. Whoever is supposed to make sure these things work needs to do their job and fast otherwise dont bother making an app just make sure the original website works regardless. At least add a few updates. Also for the unemployment pua side. ET, 888-385-0235 You can get a summary/statement online. Should I wait it out, or keep calling? I tried calling the office but havent been able to talk to anyone. Hours: Monday through Friday, I lost my job sept 29 & applied a couple days after. Assistancefiling applications is available through your local RRP Support Center at 1-833-RENT-RELIEF (1-833-736-8735). This is insane. Same problem. I understand that theyre overloaded with calls, claims, etc.but there are comments on here saying the same exact thing, from last year! ET, 800-983-0937 ET, 855-829-6636 Im thinking we will need to report them. I then tried Tuesday am to log in and was told I already had an account. It's our job to connect people, technology and government. You will now file your weekly claim through the new online Virginia Unemployment Insurance System (VUIS) or via phone through the interactive voice response number at 1-800-897-5630. I cannot get into the portal OR the phone. But there is no place to change email settings. Im unable to work for medical reasons. There will be a delay considering the number of applications that are being processed. They employer has called them with me on the line every day for two weeks begging them to please put him in contact with someone so he can verify I worked for him for over a year but he has been told that they have to wait for the faxes and have, now, no way to tell him or me an ETA on process time for received faxes if they received them. Would appreciate information on this matter Thx. What more can I do? What do you do then? A tenant must submit an online application via Gov2Go with their appropriate supporting income documentation (this documentation will vary applicant-to-applicant). Your best options are to Please check your account online to find relevant options. I am a single parent and have always held a job and provided for my family with no help from the government. A tenant must submit a complete RRP application for a landlord to receive RRP assistance. I applied for a case worker for my claim and have gotten nowhere I filed OVER TWO MONTHS AGO. Thank you. I call the 2383 and I was told my bank account was not accepted by the Commission. Hi Sam, No payment for 5 weeks now. Read More. ET, 888-820-1756 Landlords in these jurisdictions will need to apply directly through each localitys program. Gov2Go - Help and Support Help and Support gov2go Support Welcome to gov2go support. ET, +1-918-781-5678This isnt toll-free. But I feel it is lacking in some parts. All we can ask you to do is keep following up. How do I get a summary of benifits? I uploaded my W2 before the deadline ended and now its saying I didnt and it wont let me upload the document because its saying I missed the deadline when I absolutely did not. The user name and password are correct but the log in button does not take it. It would be nice to have the site up for filing the weekly claim but that can e called in. Contact: rrpsupport@egov.com 1-833-RENT-RELIEF The Virginia Rent Relief Program (RRP) was designed to support and ensure housing stability across the commonwealth during the coronavirus pandemic. If you are new to the Virginia Rent Relief Program and have not been awarded assistance prior to Dec. 1, 2021, visit Gov2Goon your computer or download the Gov2Go app on your smartphone. Trying to contact customer service for one month to to fix something on my p u a applications for benefits cannot get through Im not receiving any benefits I need help, I havent received my 1099 in the mail. !surviving off free school foods through the week. Please assist, regards Even email doesnt work. I never got a pin number either. I am going to kill my self literally and no I dont need no intervention if vec does not comprehend the severity of some peoples issues then the hell with them hopefully my death will speed things up im tired of waiting to get a hold of someone I waited approximately 50 hrs hold time be patient is over rated I have been that I have called the governors office and senators office none of them have done shit about it either so no email why my claim just up n disappeared I have confirmation number for my claim now system is doing same bs it did last week with the whole id.me crap im done waiting im done suffering at their hands dont even bother setting up an appointment for n.va they are all booked up until 2024 good luck stupid shystem. 2 kids and losing everything I have car house life.. and gov... Multiple times a day pressing redial trying to collect unemployment benefits since end! 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